Kelsey Ksor
Richmond,VA
Summary
Dynamic professional with a background in retail and food service, thriving in fast-paced environments. Specializes in fostering relationships through effective communication and attentive service. Focused on enhancing team collaboration and operational efficiency to drive positive customer experiences.
Overview
2
2
years of professional experience
Work History
Sorter/Clothes Tagger
Once Upon A Time
Richmond, Virginia
08.2025 - Current
- Inspected items for damage, defects, or discrepancies to ensure only quality items were sorted.
- Inspected items for quality and accuracy to guarantee standards were met prior to distribution.
- Tagged clothing items accurately to ensure proper inventory management.
- Organized merchandise displays to enhance presentation and improve accessibility for customers.
Barista
Dunkin
Richmond, Virginia
12.2024 - 06.2025
- Delivered exceptional customer service by promptly addressing inquiries and ensuring customer satisfaction.
- Coordinated with team members to maintain smooth service during peak hours and special events, enhancing customer experience.
- Prioritized tasks effectively to ensure timely service during busy periods.
- Upheld highest standards of conduct and service, reinforcing positive company reputation.
Barista
Starbucks
Richmond, Virginia
11.2023 - 08.2024
- Enhanced customer satisfaction by efficiently handling drink orders and inquiries.
- Cultivated relationships with regular customers, recognizing preferences and anticipating needs to personalize service.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Ensured cleanliness, organization, and sanitation of food and beverage products to uphold quality standards.
Education
Some College (No Degree) - Health Services
Virginia Commonwealth University
Richmond, Virginia, VA05-2027
Skills
- Customer service
- Team collaboration
- Attention to detail
- Merchandise organization
- Effective communication
- Time management
Certifications
- Dental Radiation Safety at NOVA
- Boot Camp: Prepare for a Dental Hygiene or Dental Assisting Career
- CPR
- AED
Shadowing
- Completion of 40 hours shadowing at K.W. Morris, DDS, Ltd.
- Completion of 12.5 of shadowing at Durham Prosthodontics
Timeline
Sorter/Clothes Tagger
Once Upon A Time
08.2025 - Current
Barista
Dunkin
12.2024 - 06.2025
Barista
Starbucks
11.2023 - 08.2024
Some College (No Degree) - Health Services
Virginia Commonwealth University