Hi, I’m
KELSEY D. KUBIAK
Sugar Land,TX
Summary
Well-qualified Assistant Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
years of professional experience
1
Certification
Work History
Self-employeedSugar Land, TX
Stay at Home Mom of Two
03.2022 - Current
Job overview
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Transwestern Commercial Services, Metro NationalHouston, TX
Assistant Property Manager
11.2017 - 03.2022
Job overview
- Responsible for assisting in daily operations of three property portfolio totaling over 700,000 square feet of managed commercial and retail real estate
- Provide customer service for 85+ tenants
- Well versed in annual budget process; worked alongside manager to review expenses and estimate upcoming charges
- Ensure record keeping and database reporting and requirements align with management agreement and client expectations
- Oversee collection of rent, payment of expenses and compliance with lease terms
- Plan and schedule all tenant events for all three properties, three to four events per year with up to 1000 attendees
- Complete regular inspections of properties and recommend alterations and/or maintenance of properties
- Maintain team focused approach by working alongside leasing, property management and accounting departments to set client expectations and deliver action driven results accordingly
- Improved variance of operations budget by creating accurate estimate of portfolio expenses
- Maintained parking records for space allocations and expense tracking
- Demonstrated proper time management and organizational skills through successful completion of monthly reconciliation of accounts payable and accounts receivable and quarterly variance reports
- Attend budget and quarterly meetings with ownership to present budget and/or quarterly variance reports.
- Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals.
Transwestern Commercial Services, Memorial HermannHouston, TX
Assistant Property Manager
03.2017 - 11.2017
Job overview
- Support Transwestern in fulfilling its contractual obligations through successful implementation of promotional portfolio websites
- Responsible for assisting in daily operations of 200+ retail health clinic portfolio
- Well versed in annual budget process; worked alongside property management to review expenses and estimate upcoming charges
- Ensure record keeping and database reporting and requirements align with management agreement and client expectations
- Heavily engaged in expanding portfolio footprint from 30 locations to over 200 locations
- Improved variance of operations budget by creating accurate estimate of portfolio expenses
- Maintained Contract Management Database for contract execution and expense tracking
- Responsible for organizing all 200+ vendor files to maintain fluid process for efficient document reference
- Took on accounting and lease administration functions from ground up and used challenge as opportunity to broaden knowledge and assume additional responsibilities
- Continuously work alongside C level real estate executives to enhance knowledge and understanding of property management
- Demonstrated proper time management and organizational skills through successful completion of monthly reconciliation of accounts payable and accounts receivable
- Managed janitorial contract and relative janitorial expenses for over 5 years resulting in honest vendor relationship and accurate accounts receivable outcome
- Successful in using Microsoft Excel to properly budget, track expenses & deliver accurate financial information for over 1.5 million square feet of managed real estate
- Responsible for collecting reimbursements from landlord following substantial completion of construction.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Attended staff meetings and took extensive notes to share with property manager.
Transwestern Commercial Services, Memorial Hermann Health SystemHouston, TX
Administrative Associate
10.2014 - 03.2017
Job overview
- Created janitorial RFP and completed bid comparison process by ensuring bid qualifications were satisfied
- Conducted site visits to support portfolio’s obligation to maintain property appearance and functionality
- Established working relationships with numerous vendors resulting in consistent contractual results
- Gained understanding of client perception and need to tailor working approach towards end user and customer’s expectations.
American Building Maintenance, Memorial Hermann Health SystemHouston, TX
Project Administrator
06.2010 - 09.2014
Job overview
- Assisted executive leadership in everyday activities
- Managed contract management database for all 200+ locations
- Learned to navigate and utilize workflow of client accounting software and database functions
- Gained understanding of client perception and need to tailor working approach towards end user and customer’s expectations.
Steve Hood Company, High Rise Remodeling CoHouston, TX
Administrative Assistant
09.2008 - 05.2010
Job overview
- Established meetings with clients, contractors and subcontractors to ensure equipment status and delivery
- Researched materials to matched specifications and handled orders
- Answered phones and routed messages
- Delivered paychecks
- Established contact with clients and contractors regarding job status
- Performed site visits to ensure contractor is performing timely and according to contract
- Performed safety meetings
- Maintained 12-15 client files on ongoing basis
Education
IREM Houston, TX
Future Leaders Program - Inaugural Class
05.2020
Center For Advanced Legal StudiesHouston, Texas
Associate Degree from Paralegal Studies
06.2010
Skills
- Operating Cost Tracking
- Complaints Investigation
- Local and State Laws
- Tenant and Owner Liaising
- Monthly Fee and Payment Collection
- Dispute Handling
- Financial Reporting
- Client Relations
- Operations Management
- Administrative Leadership
- Violation Resolution
- Budget Preparation
Certification
- ACoM, IREM - February 2020
Timeline
Stay at Home Mom of Two
Self-employeed
03.2022 - Current
Assistant Property Manager
Transwestern Commercial Services, Metro National
11.2017 - 03.2022
Assistant Property Manager
Transwestern Commercial Services, Memorial Hermann
03.2017 - 11.2017
Administrative Associate
Transwestern Commercial Services, Memorial Hermann Health System
10.2014 - 03.2017
Project Administrator
American Building Maintenance, Memorial Hermann Health System
06.2010 - 09.2014
Administrative Assistant
Steve Hood Company, High Rise Remodeling Co
09.2008 - 05.2010
IREM
Future Leaders Program - Inaugural Class
Center For Advanced Legal Studies
Associate Degree from Paralegal Studies
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