Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Kelsey Kuffel

Minnetonka,MN

Summary

Highly motivated professional with a strong focus on cross-cultural communication and a genuine passion for accessibility. Excited to share diverse experiences and eager to make a significant contribution to the success of the company and its stakeholders. Seeking an opportunity to leverage skills and expertise to drive positive impact and support the mission of the organization.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salon & Spa Operations Director

Nedia Salon & Spa
08.2023 - Current

- Cultivated a high-performance work environment by setting clear expectations and fostering open communication among employees.

- Maintained excellent guest relationships through consistent delivery on commitments.

- Mentored and supervised diverse workforce, managing scheduling, supervision and performance management.

Guest Services

Nedia Salon & Spa
06.2022 - 08.2023

- Provided exceptional guest services, ensuring positive experiences for staff and guests alike.

- Supported successful events by overseeing logistics, staff management, and guest services.

- Collaborated with other departments to ensure a cohesive approach to guest services.

Sign Language Interpreter

Intermediate District 287
08.2021 - 08.2023

- Facilitated communication between Deaf/Hard of Hearing individuals, Hearing staff, and students

- Provided ongoing support to colleagues seeking knowledge in ASL interpretation best practices, fostering a collaborative educational environment that prioritized continuous improvement goals.

- Elevated the quality of educational experiences for deaf students with customized lesson adaptations utilizing sign language techniques tailored to individual needs.

Sign Language Interpreter

Byron Public Schools
08.2020 - 06.2021

- Provided interpretation and advocated for Deaf/Hard of Hearing individuals, Hearing staff, and students

-Attended training programs to improve professional knowledge and interpretation skills.

- Collaborated in IEP meetings to better serve the Deaf/Hard of Hearing students in the educational setting

Sign Language Interpreter

Rochester Public Schools
09.2019 - 06.2020

- Interpreted and advocated for Deaf/Hard of Hearing students & district employees

- Attended training programs to improve professional knowledge and interpretation skills

Sign Language Interpreter

Spencer Community Schools
08.2014 - 05.2019

- Supported equal access to education for deaf students by interpreting lectures, discussions, and group activities in academic settings.

- Assisted in the professional development of colleagues by sharing expertise on ASL interpreting techniques and strategies.

- Maintained confidentiality while handling sensitive information

Education

Bachelor of Arts - ASL/English Interpreting

North Central University
Minneapolis, MN
05-2013

Skills

  • Engaged Listening Skills
  • Service Excellence
  • Detail-Oriented Approach
  • Reliable and Accountable
  • Interpersonal Skills
  • Schedule Coordination
  • Proficient in Bilingual Communication
  • Empathetic and genuine

Affiliations

  • EIPA Certification
  • Registry of Interpreters for the Deaf, Member
  • Minnesota Registry of Interpreters for the Deaf, Member

Certification

EIPA - Educational Interpreter Performance Assessment

Languages

English
Native or Bilingual
ASL
Native or Bilingual

Timeline

Salon & Spa Operations Director

Nedia Salon & Spa
08.2023 - Current

Guest Services

Nedia Salon & Spa
06.2022 - 08.2023

Sign Language Interpreter

Intermediate District 287
08.2021 - 08.2023

Sign Language Interpreter

Byron Public Schools
08.2020 - 06.2021

Sign Language Interpreter

Rochester Public Schools
09.2019 - 06.2020

Sign Language Interpreter

Spencer Community Schools
08.2014 - 05.2019

Bachelor of Arts - ASL/English Interpreting

North Central University
Kelsey Kuffel