Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Lamb

Knoxville,TN

Summary

Seasoned Probation officer offering expertise in the development of public outreach initiatives and strong advocacy networks targeted at diverse and underserved communities. High level of performance in relationship-building, decision-making and communicating.

Overview

25
25
years of professional experience

Work History

Probation Officer

Knox County
09.2005 - Current
  • Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
  • Conducted investigations into violations and other allegations.
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Wrote progress reports and testified under oath at court hearings.
  • Evaluated people on probation to determine best course of rehabilitation.
  • Supervised offenders to reduce risk to community.

Supervisor/Bartender

Barleys Brewery
10.2003 - 12.2004
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Server/Bookkeeper

Cleveland Chophouse And Brewery
05.1998 - 03.2001
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.

Education

Bachelor of Arts - Geography

The Ohio State University
Columbus, OH
12.2004

Skills

  • Adult Probation
  • Substance Abuse
  • Court Procedures
  • Risk and Needs Assessments
  • Outreach Programming
  • Report Writing
  • Case Management
  • Exceptional Communicator
  • Court Testimony

Timeline

Probation Officer

Knox County
09.2005 - Current

Supervisor/Bartender

Barleys Brewery
10.2003 - 12.2004

Server/Bookkeeper

Cleveland Chophouse And Brewery
05.1998 - 03.2001

Bachelor of Arts - Geography

The Ohio State University
Kelsey Lamb