Kelsey Laridon

• Improved billing accuracy by implementing a streamlined invoicing process.
• Enhanced customer satisfaction with timely and accurate invoice generation.
• Reduced errors in financial records by conducting regular audits of billed accounts.
• Collaborated with collections team to recover overdue payments from clients, maintaining cash flow and minimizing write offs.

I work with several clinics and clinic patients assisting with accounts receivable and billing. Using the Athena software, I drop claims, post payments, assist providers, managers, and patients as needed. I am a team member and gather and share information to other staff as needed. I work with the Accounts Receivable for a variety of clinics, patients, and corporate accounts. This work includes creating and printing reports, accessing information from several third-party websites to gather EFT and payment information. I also work with patients to assist and resolve their account questions. I maintain items in hold buckets which includes research and conversations with parties involved as needed. I train front office staff helping to develop good customer service and assist them in learning effective ways to gather and input correct information into patient accounts. I work with our business corporate accounts posting payments received, sending invoices, and talking with clients to resolve account issues .Verified accuracy of accounts payable payments, resulting in reduction in payment errors and check reissues.

• Front Office Reception and Check in of Patients duties include but not limited to: Greet and welcome guests; answer, screen and forward phone calls, manage inventory and ordering of supplies, schedule patients in an accurate and detailed manner, filing, sorting mail and follow up correspondence
• Occupational Medicine & Medical Assistant Duties include but not limited to: Fit Testing, Spirometry testing, assist with audio testing and pre-employment physical assessments
• Room Patients, take vitals, Discharge, Referrals, and lead the Workers' Compensation paperwork to include: working the claims, follow up with adjusters and referrals, manage the paperwork associated to each claim, and make sure payment is made.

Med Tech duties included: validated correct medications and then passed them to correct
patients, performed vitals for patients at least twice a day to monitor their ongoing care,
performed detailed charting for each patient.
Caregiver duties included: care for residents, prepped meals, planned activities, was
available to assist as needed for their ongoing care.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
• Built strong relationships with clients to deliver emotional support and companionship.