Driven and detail-oriented individual who excels at multi-tasking, organization, and completing/prioritizing tasks. Known for going above and beyond set goals and doing so while maintaining high standards.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Avior
01.2023 - 09.2024
Answered phone calls and directed them to the appropriate party when necessary.
Responsible for scheduling and attending Zoom meetings with clients, potential clients, and interviews and taking notes during those meetings.
Assisted in troubleshooting issues with clients via Zoom, phone calls, the ticketing system, or email and staying in contact with them throughout the process. In some instances, troubleshooting entailed contacting various state’s Department of Revenue for assistance.
Maintained and edited the company website for grammatical errors and accuracy.
Kept records of submissions, tax filings, and registrations made for clients by the company.
Researched, created, and sent quarterly email campaigns to advise current and potential clients of industry changes. I was also responsible for sending out regular mail campaigns to inform potential clients of our services.
Reviewed other employees’ projects for accuracy before adding them to the company website.
Completed various projects as assigned, including assisting in getting our company certified as a service provider by keeping in continuous contact with the states.
Warehouse Associate
Stitch Fix
11.2018 - 12.2022
Worked in the QC (Quality Checking) department, where my primary responsibility was to check over the clothes for tears, stains, or other imperfections in the clothing. After quality was assured, I would fold and wrap all the items to ensure they remained presentable for clients, place them in a box, and send them down the line to be shipped.
Cross-trained in various other departments, including receiving, returns, and picking.
Often recognized for exceeding goals in my one-on-one meetings with my supervisors and was recently called out companywide for being one of the top five QCer’s in my warehouse.
Team Member/Brand Team Member
Target
09.2014 - 09.2018
When I was first hired, I worked in the clothing department (soft lines), but after 8 months, I was promoted to Brand Team Member over Beauty (cosmetics, jewelry, and accessories).
While I worked in soft lines, I sometimes was responsible for manning the phones and performing the job of the store operator.
Once promoted, I ensured that my department’s trucks were unloaded and outs were researched, stocked, cleaned, and organized. I was also responsible for knowing the sales, setting up displays of new products, and hosting events showing off new products.