Timeline
Work History
Overview
Education
Work Preference
Skills
Quote
Interests
AdministrativeAssistant

Kelsey Leonard

Author/Creative Director/Facility Overseerer
Ashley,OH

Timeline

Office Manager

Ajm Construction Services
02.2019 - Current

Administrative Manager

Pro Resources Staffing Services
09.2015 - 09.2018

Public Affairs Officer

United States Air National Guard
09.2010 - 09.2014

Forensic Psychology

Ancilla College

Work History

Office Manager

Ajm Construction Services
Plymouth, Ohio
02.2019 - Current
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Administrative Manager

Pro Resources Staffing Services
Plymouth, IN
09.2015 - 09.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Spearheaded community outreach initiatives, improving company's local reputation and engagement.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Public Affairs Officer

United States Air National Guard
Fort Wayne, Indiana
09.2010 - 09.2014
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
  • Interviewed individuals by phone, video chat and in-person to write news stories.
  • Generated ideas for new content series or formats based on audience interests and market trends.
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
  • Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Wrote compelling, succinct, clear news scripts under tight deadlines.
  • Authored award-winning article series that spotlighted emerging industry trends, establishing publication as forward-thinking leader.
  • Boosted reader engagement by developing interactive content pieces, including quizzes and polls, that encouraged audience participation.
  • Improved team productivity by implementing collaborative content calendar, ensuring timely publication across all platforms.
  • Contributed to significant increase in eBook downloads by writing compelling marketing copy and promotional materials, effectively communicating value proposition.
  • Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
  • Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
  • Produced original, creative content for promotional advertisements and marketing materials.
  • Studied and commented on current news and trends.
  • Built, established and maintained relationships with sources.
  • Presented clients with unique copy options based on overall marketing objectives.
  • Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.

Overview

14
14
years of professional experience

Education

Forensic Psychology

Ancilla College
Plymouth, IN

Work Preference

Work Type

Contract WorkGig Work

Work Location

HybridRemote

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsFlexible work hoursTeam Building / Company Retreats

Skills

  • Database Administration
  • Information Protection
  • Travel Coordination
  • Customer Relations
  • Team Bonding
  • Mail Handling
  • Policy Implementation
  • Proposal Writing
  • Staff Training
  • Technical Support
  • Budget Administration
  • File and Data Retrieval Systems
  • Coaching and Training
  • Microsoft Office
  • Financial Accounting
  • Conflict Management
  • Regulatory Compliance
  • Strategic Planning
  • Organizational Skills
  • Human Resources
  • Financial Tracking
  • Data Analysis and Modeling
  • Microsoft Publisher
  • Reading Comprehension
  • Leadership and Change Management
  • Advanced Arrangements
  • Research and Analysis
  • Licensing Requirements
  • Evaluate Performance
  • Cash Flow and Reconciliation
  • Administration and Operations
  • Enforce Policies
  • Scheduling
  • Documentation
  • Budgeting

Quote

Either write something worth reading or do something worth writing.
Benjamin Franklin

Interests

Reading

Writing

Spending time outdoors

Weaving

Cybersecurity

Law Study and Analysis

Yoga

Meditation

Hiking

Swimming

Research and Investigation

Child Development

Cooking

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Kelsey LeonardAuthor/Creative Director/Facility Overseerer