Kelsey Lewis

• Worked closely with lead teachers to develop curriculum materials that aligned with state standards and district objectives.
• Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
• Collaborated with teachers to create engaging lesson plans, resulting in improved student understanding of complex topics.
• Provided support during classes, group lessons, and classroom activities.
• Supervised students during lunch periods, recesses, or other non-instructional times while maintaining a safe environment for all children present.

*After school program where watch and tend to students until 5:30 due to their parent or guardians work schedule.

*I assist with homework. Lunch and a snack is provided. The kids play on the playground or in the gym for some fun and to pass the time.

• Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
• Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
• Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
• Greeted and interacted with over customers to assist in selecting and locating merchandise.
• Assisted in other departments where needed.
• Contributed to store profitability by processing transactions quickly and accurately, ensuring minimal wait times for customers at checkout.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.

• Issue receipts, refunds, credits, or change due to customers
• Process merchandise returns and exchanges
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.

• Assist consumers with completing applications for Health and Dental insurance
• Help consumers terminate their health insurance coverage
• Inform consumers of documents that are needing to be sent in regards to data matching issue discrepancy to keep their health insurance coverage or financial assistant that they are receiving
• Make updates as needed to consumers application to keep information up to date since it's going to be compared to Federal Income Tax Return
• Provide consumers with health and dental insurance information for the different plans available for them in their rating area
• Assist consumers with changing plans if they qualify
• Make sure consumers medical facilities and medical providers are in network with whichever plan they choose

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Answered customer questions about hours, seating, and menu information. Also took to-go orders by phone and informed of accurate wait times.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.