Kelsey Lobie
Tacoma
Summary
Dependable and highly motivated professional with a proven track record of punctuality and a strong work ethic. Consistently arrives on time and willingly stays late to ensure tasks are completed to the highest standard. Adept at quickly learning new skills and acquiring in-depth knowledge in the field, with a keen ability to adapt to evolving demands. Exceptionally organized, with a meticulous approach to managing responsibilities, and a dedication to delivering quality results through hard work and attention to detail.
Overview
8
8
years of professional experience
Work History
Technician
ABC Restoration, Inc.
01.2025 - 04.2025
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.Res
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Safeguarded clients'' properties from further damages, securing affected areas using tarps, boards, or other appropriate methods upon arrival at job sites.
- Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
- Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
- Maintained up-to-date knowledge on industry advancements with continuing education coursework in water damage restoration techniques and equipment use.
Operations Manager
Sams Adult Family Home LLC
02.2017 - 01.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Education
Associate of Science - Business Management
South Seattle Community College
Seattle, WA05-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Quality control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Timeline
Technician
ABC Restoration, Inc.
01.2025 - 04.2025
Operations Manager
Sams Adult Family Home LLC
02.2017 - 01.2025
Associate of Science - Business Management
South Seattle Community College
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