Hi, I’m
Kelsey Loewen
Dog Grooming Assistant
Chesterfield,MI
Summary
Demonstrates strong analytical, communication, and teamwork skills, with advanced experience delivering personable customer service and administrative value. Creative innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
11
years of professional experience
6
Certification
Work History
Lakeside Dog Grooming
Dog Grooming Assistant
05.2025 - Current
Job overview
- Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, ear cleaning, and teeth brushing services.
- Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
- Maintained a safe and hygienic work environment, ensuring the well-being of both pets and staff members.
- Mentored junior grooming assistants, offering guidance on techniques and providing constructive feedback to enhance their skills development.
- Assisted with development of animal behavior modification plans.
- Educated visitors and staff on proper animal care and handling.
- Trained animals in behavioral compliance or other special routines or commands.
Lasso
Tactical Production Support Stagehand
09.2024 - Current
Job overview
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
- Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members.
- Maintained open communication lines with production teams to address any concerns or changes needed before curtain time.
- Supported artistic vision of productions, providing technical advice on feasibility and execution.
Canine Design
Dog Grooming Assistant
09.2020 - 08.2022
Job overview
- Assisted head groomer with advanced procedures such as de-matting fur or treating skin conditions under veterinary supervision.
- Continuously improved efficiency within the salon by identifying areas for improvement in workflow processes and implementing changes as necessary.
- Soothed anxious or nervous pets through gentle handling techniques, creating a calming atmosphere during their visit.
- Contributed to salon's success by consistently receiving positive reviews from satisfied clients praising attention to detail, compassionate handling of pets, and excellent customer service.
- Participated in ongoing training sessions to stay current with industry trends and best practices in dog grooming techniques.
- Developed strong rapport with returning clients by remembering pet names and preferred grooming styles from previous visits.
- Demonstrated excellent communication skills when discussing specific grooming needs with pet owners before each appointment.
- Worked collaboratively with team members to ensure efficient scheduling and smooth daily operations within the salon.
Bark-A-Bout
Front Desk Receptionist
08.2018 - 10.2019
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
Dakota High School
Assistant Stage Manager
10.2014 - 06.2018
Job overview
- Managed backstage activities, contributing to seamless transitions between scenes during live productions.
- Supported the Stage Manager with daily tasks, resulting in a smoother running production process.
- Helped actors and crew remain focused and attentive during shows.
- Ensured on-time set changes by efficiently organizing crew members and delegating tasks accordingly.
- Helped with actor, scene and prop blocking.
- Assisted in problem-solving during technical rehearsals, leading to more polished final performances.
- Facilitated clear communication between directors, actors, and technicians for cohesive collaboration on stage projects.
- Maintained detailed show reports to document any incidents or notes for future reference and improvement.
- Achieved successful performances by remaining attentive and responsive to the needs of the cast, crew, and production team throughout the entire rehearsal and show run process.
- Collaborated with network executives to define and propel organization's mission and vision.
Macy's
Sales Associate
11.2015 - 08.2016
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Dakota High SchoolMacomb, MI
from Art, Theater Arts, English
05-2014
University Overview
- College for Creative Studies: Merit Scholarship, Government Aid, Tuition Grant
- Relevant Coursework: Ceramics, Illustration, Art History, Sewing
- Professional Development: Supervisor of all Technical Crew Stagehands, Head of Paint Room, Wood Room, and Prop Buildouts. Promoted to Assistant Stage Manager after one show
Skills
- Creative Problem-Solving
- Dependable, Responsible, Adaptive
- Attention to Detail, Organization
- Multitasking Flexibility, Supportive Teamwork
- Excellent Communication and Collaboration
- Active Listening, Customer and Prioritization
- Analytical Thinking, Constructive Support
- Pet Owner Advisory, Task Prioritization
- Animal Behavior Education, Proper Handling
- Time Management Abilities, Safety Protocols
- Animal Anatomy, Pet Behavior, Advanced First Aid
- Patience and Superior Empathy
Certification
- Pet First Aid Course Certificate of Completion (7563), petfirstaidonline.com - May 2, 2018
- Canine and Feline Pet Saver Certificate , Bark-A-Bout Pet Resort - March 10, 2019
- Completion of 4 Educational Seminars for Advanced Education of Pet Care Professionals , Hershey Lodge Groom Expo - September 12, 2021
Timeline
Dog Grooming Assistant
Lakeside Dog Grooming
05.2025 - Current
Tactical Production Support Stagehand
Lasso
09.2024 - Current
Dog Grooming Assistant
Canine Design
09.2020 - 08.2022
Front Desk Receptionist
Bark-A-Bout
08.2018 - 10.2019
Sales Associate
Macy's
11.2015 - 08.2016
Assistant Stage Manager
Dakota High School
10.2014 - 06.2018
Dakota High School
from Art, Theater Arts, English
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