Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Lonaberger

Hamburg,PA

Summary

Well-qualified Human Resource Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

11
11
years of professional experience

Work History

Human Resources Manager

Genesis HealthCare
11.2022 - Current
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Sales Development Representative

Paychex Inc
08.2022 - 06.2023
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Developed and maintained positive relationships with key decision-makers and influencers.
  • Utilized salesforce to manage sensitive client information and update existing and new client profiles.
  • Developed successful strategies for identifying and converting prospective clients to long-term customers.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Developed, maintained and utilized diverse client base.
  • Contributed to team objectives in fast-paced environment.

Account Executive

Genserve Inc
06.2022 - 11.2022
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Managed sales cycle to maintain solid customer base.
  • Collaborated with internal teams to develop account strategy.
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Gained understanding of goals, objectives and processes to meet client business needs.
  • Met and exceeded service level goals to achieve standards and expectations.
  • Leveraged CRM to collect, organize and manage sales data and customer information.

Family Nanny

Self Employed
08.2015 - 10.2020
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
  • Assisted children with homework assignments and special projects across different subjects.
  • Taught children everyday skills and language.
  • Drove children to dance, cheer, and sports practices.
  • Assisted with housework such as laundry and cooking.
  • Implemented daily routine to maintain structure and stability
  • Transported children safely to school, activities and appointments on time.
  • Kept children's areas neat and clean.
  • Taught children to organize toys, wash hands, and share by leading by example.

Behavioral Support Specialist

Newstory
01.2013 - 08.2015
  • Utilized variety of methods, skills and tools to provide direct behavior support to students on caseload.
  • Delivered evidence-based behavior curricula to students while maintaining high levels of behavioral and academic expectations for students.
  • Developed intervention support plans for students to build behavioral skill capacity and preserve student access to instruction.
  • Supervised student behavior during daily academic routines to secure safety of students and staff.
  • Utilized positive reinforcement to maximize desired behavior and educational outcomes.
  • Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
  • Maintained accurate and confidential records of assigned students.
  • Crafted Behavioral Intervention Plans for individual students.
  • Partnered with administrative leadership to improve discipline practices based on data findings.


Education

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ
11.2019

Associate of Science - Business Administration And Management

Reading Area Community College
Reading, PA
07.2015

High School Diploma -

Exeter Senior High School
Reading
06.2009

Skills

  • Labor Negotiations
  • Contract Negotiation
  • Staff Compensation
  • Equal Opportunities Facilitation
  • Benefits Programs
  • Payroll Coordination
  • Human Resources Operations
  • File and Records Management
  • Benefits and Compensation Management
  • Compensation and Benefits
  • Talent Management
  • Workforce Improvements
  • Recruitment Strategies
  • Employee Support
  • New Employee Orientation
  • Employee Referral Programs

Timeline

Human Resources Manager

Genesis HealthCare
11.2022 - Current

Sales Development Representative

Paychex Inc
08.2022 - 06.2023

Account Executive

Genserve Inc
06.2022 - 11.2022

Family Nanny

Self Employed
08.2015 - 10.2020

Behavioral Support Specialist

Newstory
01.2013 - 08.2015

Bachelor of Science - Business Management

University of Phoenix

Associate of Science - Business Administration And Management

Reading Area Community College

High School Diploma -

Exeter Senior High School

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Kelsey Lonaberger