Kelsey Malecki
Pasadena,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Parts Associate
United Rentals
06.2022 - Current
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Organized parts storage and stocked inventory according to established guidelines.
- Supported team members during peak hours, working efficiently to reduce wait times and maintain exceptional customer service standards.
- Implemented preventative maintenance strategies within the warehouse environment, reducing the occurrence of equipment breakdowns leading to downtime.
- Enhanced inventory management by implementing an efficient organization system for parts storage and tracking.
- Diagnosed malfunctions after looking at damaged unit in depth.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Organized and detail-oriented with a strong work ethic.
Equipment Associate
United Rentals
06.2015 - 06.2022
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Removed machine attachments and waste material from machines.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Played a key role in the successful completion of projects by ensuring all necessary tools and equipment were readily available.
- Worked well in a team setting, providing support and guidance.
Education
Trade School - Diesel Mechanics Technology
Universal Technical Institute of Texas Inc
Houston, TX10.2014
High School Diploma -
La Porte High School
La Porte, TX05.2012
Skills
- Shipping and receiving
- Customer Needs Assessment
- Invoice Processing
- Shipping coordination
- Inventory Auditing
- Clean Driving Record
- Cycle counting
- Email Communication
- Operations Management
- PPE use
Timeline
Parts Associate
United Rentals
06.2022 - Current
Equipment Associate
United Rentals
06.2015 - 06.2022
Trade School - Diesel Mechanics Technology
Universal Technical Institute of Texas Inc
High School Diploma -
La Porte High School
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