Kelsey McCranie
Oxford,GA
Summary
Detail-oriented executive assistant, passionate about facilitating excellent client, patient, and senior executive care. Thrives at working effectively unsupervised and quickly mastering new skills. Robust history offering office management, online marketplace such as FBA, booking travel, flights, upscale lodging, meeting spaces, coordinating catering, high-end events, overseeing all event planning. Adept at designing and implementing policies and procedures. Diverse background in business management, cultured with working on multiple projects simultaneously.
Overview
14
14
years of professional experience
Work History
Medical Office Director
Medical Centre of Conyers
Conyers, GA
07.2019 - 01.2024
- Coordinated logistics for internal and external staff meetings and conferences.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Drafted operational budgets for departmental activities such as staffing, equipment purchases, supplies.
- Ensured compliance with HIPAA regulations concerning patient privacy rights.
- Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
- Interviewed, hired and trained medical office teams and conducted performance reviews.
Founder
Burpee Baby
Covington, GA
07.2023 - Current
- Created a high-end baby burp cloth line specializing in premium cotton with on trend designs
- Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
- Used multiple software such as Canva to create my own unique designs that customers love
- Learned every platform including Walmart Seller Central, Amazon Seller Central, Shopify- Sold out of merchandise on Amazon, actively selling
- Negotiated prices with vendors in order to maintain profit margins while staying competitive in the marketplace including Alibaba
- Created, managed or automated orders or invoices using order management or invoicing software.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Developed strategies to increase store traffic by utilizing marketing techniques such as email campaigns or social media advertising.
Digital Marketing Specialist
Ben's Burgers
Mandeville, LA
10.2021 - Current
- Utilized graphic design software to prepare storyboards and mock-ups.
- Optimized paid social Facebook and LinkedIn campaigns by performing A/B and multivariate experiments.
- Monitored competitor activities and developed strategies to differentiate products or services.
- Built relationships with bloggers and traditional media to increase positive brand awareness in community.
- Analyzed customer feedback from surveys or focus groups to identify areas of improvement.
- Developed and implemented digital marketing campaigns to increase brand awareness.
Office Coordinator
Hide N Seek Investigations
Oxford, GA
09.2016 - 02.2019
- Met with clients to ascertain needs and develop plans which address current and long-term goals.
- Ensured compliance with DOT regulations regarding hours of service, vehicle inspection requirements and driver qualifications.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Organized travel arrangements for employees including flights, hotels, car rentals.
- Coordinated the scheduling of routes to ensure timely repossessions while maximizing driver safety.
- Maintained accurate records of customer interactions, inquiries, complaints, sales.
- Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
Medical Research Assistant
Georgia Heart Specialists
Covington, GA
02.2010 - 05.2012
- Screened all participants enrolled in cardiac research study, administering relevant tests and surveys.
- Kept meticulous records of all methods used during testing along with research conducted and gathered all information into comprehensive medical reports.
- Kept Mayo Clinical Trial Certifications up to date.
- Monitored patient health status during clinical trials.
- Coordinated with other researchers on collaborative projects.
- Compiled reports summarizing study results for review by senior scientists.
- Adhered to standards in areas involving data collection, research protocols, and regulatory reporting.
- Collaborated with clinicians, nurses, technicians, and other healthcare professionals.
- Assisted in designing, implementing, and analyzing clinical trials.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
BBA - Business Administration And Management
Savannah State University
Savannah, GA05-2016
Skills
- Event Planning
- Budget Control
- HIPAA Compliance
- FBA Marketplace
- Attention to Detail
- Conflict Resolution
- Sound Judgment
- Persuasive Communication
- Effective Multitasking
- Critical Thinking
- Staff Scheduling
- Team Supervision
Timeline
Founder
Burpee Baby
07.2023 - Current
Digital Marketing Specialist
Ben's Burgers
10.2021 - Current
Medical Office Director
Medical Centre of Conyers
07.2019 - 01.2024
Office Coordinator
Hide N Seek Investigations
09.2016 - 02.2019
Medical Research Assistant
Georgia Heart Specialists
02.2010 - 05.2012
BBA - Business Administration And Management
Savannah State University
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