Kelsey McCue
Philadelphia,PA
Summary
Experienced interior design project coordinator proficient at overseeing projects from inception to completion, effectively balancing budgetary considerations, establishing strong client and vendor relationships, and adhering to stringent timelines.
Overview
8
8
years of professional experience
Work History
Director of Operations & Project Manager
A Perfect Home, Presale Design
08.2022 - Current
- Facilitated general contracting consultations in collaboration with sellers, agents, and subcontractors, ensuring comprehensive understanding of project requirements.
- Managed all general contracting projects, ensuring seamless execution from initiation to completion.
- Developed tailored quotes for individual properties, while considering unique specifications, requirements, and client budgets.
- Established strong partnerships with real estate agents and their clients, building trust and facilitating seamless collaboration through project completion.
- Managed project finances by tracking invoices, client retainer blocks, and payment schedules, ensuring accurate financial records and timely payments.
- Lead the creation and management of company's Instagram presence, including Instagram Reels, to showcase past projects and engage with the audience.
- Developed interior design boards for clients, alongside comprehensive room-by-room material spreadsheets, ensuring careful attention to detail and alignment with client preferences and budget.
Project Manager & Design Operations Manager
PS & Daughters
09.2018 - 07.2022
- Fostered strong relationships with various trade vendors, facilitating seamless collaboration and ensuring access to high-quality materials and services.
- Implemented an organized system for managing the product and material library, streamlining accessibility and efficiency in project planning and execution.
- Initiated sample requests and coordinated studio visits with trade representatives, facilitating hands-on exploration of new materials.
- Requested trade quotes and prepared proposals for client review, ensuring transparency and accuracy in project pricing.
- Generated purchase orders for all approved materials, ensuring accurate procurement and timely delivery.
- Purchased, tracked and received materials for multiple concurrent projects simultaneously.
- Managed all product deliveries and oversaw project installations to ensure seamless execution and client satisfaction.
- Oversaw the daily schedule of senior designers, coordinating tasks and appointments to optimize productivity and workflow.
- Streamlined project management processes by leading weekly company meetings with individual project updates.
Junior Designer
Devon Tile & Design Studio
03.2018 - 08.2018
- Established trusted professional relationships with clientele through delivery of courteous, personalized service
- Scheduled and confirmed customer and supplier appointments, greeted and assisted clients and answered all inbound phone calls
- Performed samples inventory, prepared product purchase orders, and merchandised, organized and stocked product throughout the studio
- Created spreadsheets to track and locate outgoing samples.
Sales Associate
Skirt
06.2016 - 08.2017
- Greeted and assisted customers
- Contributed to visual merchandising efforts by creating eye-catching window displays that showcased new products and enticed shoppers to make purchases.
- Managed returns, exchanges and refunds in accordance with store policy.
- Shipped packages to clients and other Skirt locations daily.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Bachelor of Science - Fashion Merchandising
University of Delaware
Newark, DE12.2017
Skills
- Proficient in Houzz Pro/Ivy, Canva, & Asana programs
- Industry knowledge & established relationships with exclusive trade vendors
- Experience in generating proposals, purchase orders, and managing material invoices
- Creative eye with attention to detail when sourcing products and materials
- Exceptionally organized with great time management skills
- Effective verbal and written communication skills
Timeline
Director of Operations & Project Manager
A Perfect Home, Presale Design
08.2022 - Current
Project Manager & Design Operations Manager
PS & Daughters
09.2018 - 07.2022
Junior Designer
Devon Tile & Design Studio
03.2018 - 08.2018
Sales Associate
Skirt
06.2016 - 08.2017
Bachelor of Science - Fashion Merchandising
University of Delaware
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