Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey McGee

Blanchard,OK

Summary

Dedicated to helping others, keeping needs met and making a lasting impression in life.

Skilled in multi-tasking, communication, fast paced work, patient transfers, caretaking, quick thinking, delivery driving, creative arts such as painting, writing, english horse riding, taking care of elderly and young, thorough in cleaning, cooking, sanitizing, filing and organizing.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Happy Heart Homestead

Candace Blair
03.2022 - Current
  • Worked as a team member to demo a makeshift wall, remove door, move heavy equipment, furniture, deep clean, and rearrange used space to recreate a snow cone shop into a local farmers market/grocery store.
  • Painted sign at Happy Heart Homestead within very short time limit.
  • Took food handlers class to renew license and bring everything up to code, build confidence in the team members and I.
  • Provided a down to earth, authentic environment to the store while still remaining professional and informative.
  • Helping people regularly source what they need, giving value to quality over quantity.
  • Frequently applying myself to realistic goals to keep improving and learning.
  • Balancing work and education earning a certification as a physical therapist technician/assistant.
  • multi-tasking cooking and cleaning, organizing, stocking and resetting sales floor, and opening tasks while providing optimistic customer service.
  • Communicated with producers, paid vendors and producers, provided labels for products with accurate information and filed information of vendors and producers.
  • Reported any issues, questions, or concerns to my boss as well as requests and notes.
  • Put together bundles, classes, gift baskets, catering orders, and meals.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Trained and assisted new kitchen staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Identified inefficiencies leading to improved productivity.
  • Addressed and resolved customer complaints to increase trust and satisfaction.
  • Planned menus to estimate food and labor costs, ordering accurate quantities of ingredients and supplies.
  • Prepared and served various food items in fast-paced work environment.
  • Suggested actionable improvements to streamline training procedures.
  • Adjusted recipes based on ingredient availability or customer request.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

Personal Caregiver

Mavis Anderson
03.2020 - 11.2021
  • Safely transferred patient in and out of bed, and to use restroom, wash hair, get in and out of the care, etc. Was potentially hazardous as patient had parkinson's disease and was a high fall risk patient.
  • Spent many hours depicting shows, reading mail, assisting paperwork, helping with technical difficulties, driving on errands or to/from appointments. She had eye surgeries and required much assistance.
  • Provided a daily at home Physical Therapy routine as suggested by her doctor to keep her active.
  • Remained supportive when testing mobility, helped her walk with a walker and always followed wheel chair protocol on locking wheels when transferring.
  • Maintained clean, safe, and well-organized patient environment.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with self-administered medications.
  • Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Serving Staff Member

Keys Cafe
08.2019 - 11.2020
  • Worked every position from host, to server, to expediting, bussing tables, and helping with prep and baking. Any short staff or skeleton crew challenges had to be filled and I would always step up to the plate.
  • Underwent all of the drastic changes Covid-19 brought. Countless needs to be met while staying safe and following regulations and averting risks.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Cashier

La Madeleine
01.2018 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts.
  • Made customers orders in an accurate way and timely manner.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Made valuable connections with long term regular customers.

Industrial Sewing Machine Operator

Beth's Quilting Quarters, Fabric Shoppe & Boutique
03.2018 - 07.2018
  • Fulfilled customer requests, took custom quilt orders, answered phone calls and returned calls, alerted customers when their quilt or blanket was complete.
  • Cleaned facility and prepared for next day and/or events.
  • Conducted routine sewing machine maintenance, lubrication, and lint removal.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Completed quick and safe threading and needling changing operations to keep production on schedule.
  • Verified quality of completed work against project specifications to assess conformance with targets.
  • Prevented materials waste by completing accurate measurements and precise cuts.

Florist

Rhonda's Roses
03.2018 - 07.2018
  • Delivered flower arrangements with care and tact, followed directions, and communicated with clients.
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Prepared potted plants and bouquets based on customer requirements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Provided customers with care directions for flower arrangements.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.

Education

Physical Therapy Assistance

MedCerts Online
02.2023

High School Diploma -

Home
Oklahoma City, OK
06.2018

Skills

  • Compassionate Patient Care
  • Client Transportation
  • Mobility Assistance
  • HIPAA Compliance
  • Basic Housekeeping
  • Care Plan Adherence
  • Dependable and Responsible
  • Medication Administration
  • Medication and Appointment Reminders
  • Progress Documentation
  • Respectful and Compassionate
  • COVID-19 Safety Policies
  • Verbal and Written Communication Skills
  • Time Management
  • Heavy Lifting
  • Qualified in Patient Transport
  • Customer Service
  • POS Systems
  • Cash Handling
  • Product Recommendations
  • Customer Assistance
  • Issue Resolution
  • Product Knowledge
  • Merchandise Restocking
  • Time Management Skills
  • Inventory Control
  • Staff Mentoring
  • Customer Relations
  • Staff Training
  • Order Verification
  • Report Preparation
  • Refund Handling
  • Purchase Assistance
  • Vendor Relationships
  • Marketing Strategy Implementation
  • Merchandise Display Assembly
  • Creative Floral Design
  • Client Engagement and Assistance
  • Personnel Development
  • Order Placement
  • Price Negotiation
  • Temperature Monitoring
  • Product Facing
  • Estimating Demand
  • Price Checking
  • Health Code Standards
  • Store Cleaning
  • Stock Rotation
  • Weighing Items
  • Memorization and Recall Aptitude
  • Food Safety Understanding
  • Unloading Deliveries
  • Invoice Processing
  • Punctual and Reliable
  • Opening and Closing Procedures
  • Seasonal Displays
  • Excellent Communication
  • Order Discrepancy Reporting
  • Attention to Detail
  • Machine Calibration
  • Specialty Designs
  • Basic Math

Certification

  • Certified Physical Therapy Aide, MedCerts.online - february 19th, 2023

Timeline

Happy Heart Homestead

Candace Blair
03.2022 - Current

Personal Caregiver

Mavis Anderson
03.2020 - 11.2021

Serving Staff Member

Keys Cafe
08.2019 - 11.2020

Industrial Sewing Machine Operator

Beth's Quilting Quarters, Fabric Shoppe & Boutique
03.2018 - 07.2018

Florist

Rhonda's Roses
03.2018 - 07.2018

Cashier

La Madeleine
01.2018 - 11.2018

Physical Therapy Assistance

MedCerts Online

High School Diploma -

Home

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Kelsey McGee