Kelsey Melby
Department of Veterans Affairs
Henderson
9
years of professional experience
Skilled Dental and Admin Assistant with experience and training necessary to assist with various dental procedures and office tasks. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patient.
Work History
Dental Assistant/ Admin Support Assistant
1 Year- Ability to operate computerized programs and systems to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
- Advanced knowledge of medical terminology is specific to understanding medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
- Ability to schedule medical appointments in a clinical setting.
- Ability to work independently in the accomplishment of a wide variety of duties, performing patient support work.
- Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.vi. Skill in customer service with the ability to identify customer concerns and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
- Performing secretarial duties in support of professional staff.
- Assist patients in filling out documents.
- May serve as time and attendance (T&A) subject matter expert providing technical assistance to timekeepers regarding the operations of the timekeeping record system and the latest approved airport timekeeping system. As needed, investigates and resolves timekeeping problems associated with various and unrelated types of issues.
- Make recommendations on recruitment strategies and actions to be taken to expedite the recruitment process.
- Management and employees on personnel matters and develop internal procedures to assist with this effort.
- Chart dental treatment
- Pass instruments to the dentist, mix cements, or filling materials
- Take impressions and pour stone models
- Performed sterilization procedures under proper OSHA regulations
- Aid in the training of trainee dental assistants and/or dental assistant students.
- Maintains a variety of recurring reports related to dental activities.
- Maintains medical records and organizes files.
- Assisting patients in filling out documents.
- Expose dental diagnostic X-rays
- Prepared and maintained dental instruments, equipment, and supplies
Dental Assistant & Admin Support Assistant
8 Years 3 Months- Operated computerized programs and systems to enter, modify, and retrieve sensitive medical and patient identifying information (PII) in electronic health records and scheduling systems.
- Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.vi. Skill in customer service with the ability to identify customer concerns and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
- Ability to schedule medical appointments in a clinical setting.
- Advanced knowledge of medical terminology is specific to understanding medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
- Performing secretarial duties in support of professional staff.
- Served as time and attendance (T&A) subject matter expert, providing technical assistance to timekeepers on the operations of the timekeeping record system.
- Make recommendations on recruitment strategies and actions to be taken to expedite the recruitment process.
- Collaborated with management and employees on personnel matters, developing internal procedures to streamline processes.
- Documented patient dental treatment plans
- Expose dental diagnostic X-rays
- Passed dental instruments to the dentist during procedures to the dentist, mix cements, or filling materials
- Exposing CBCT scans as requested by the specialist
- Performed sterilization procedures under proper OSHA regulations
- Prepared and maintained dental instruments, equipment, and supplies
- Maintained recurring reports related to dental activities, ensuring accuracy and timely availability for decision-making.
- Aid in the training of trainee dental assistants and/or dental assistant students.
- Prepared and maintained dental instruments, equipment, and supplies
Education
Bachelor of Science - Technical Management with HR Emphasis
Dental Assistant Certification - Dental
High School Diploma
Skills
Patient Assessments
Clerical customer service
Information management
Computer Literate
Timekeeping
Patient Interaction
Organized and Reliable
Multitasking and time management
Collaborative Support
Problem Solver and Team Player
Staff Development
Ethical Communication
Hardworking and Quick learner
Timeline
Dental Assistant/ Admin Support Assistant
Department of Veterans Affairs
08.2020 - 08.2021Read More
Dental Assistant & Admin Support Assistant
Department of Defense
05.2012 - 08.2020Read More
Kern Valley High School
High School Diploma
Read More
Kaplan College
Dental Assistant Certification from Dental
Read More
DeVry University
Bachelor of Science from Technical Management with HR Emphasis
Read More