Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Kelsey Moll

Kelsey Moll

Redding,CA

Summary

Driven and accomplished professional with a diverse background spanning reception, therapy, healthcare, and hospitality. Excelled at Randal Bouge Tax & Accounting by enhancing office efficiency and client satisfaction through exceptional organizational skills and a friendly demeanor. Proven track record in improving patient recovery times and streamlining dining operations, showcasing unparalleled multitasking abilities and a commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Receptionist

Randal Bouge Tax & Accounting
01.2021 - 04.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Restaurant Coordinator/ Host

BJ's Restaurant & Brewhouse
12.2015 - 02.2017
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.
  • Coordinated staff schedules to ensure optimal coverage during peak dining hours.
  • Trained new employees, contributing to a well-prepared and cohesive team of professionals.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Answered phone calls to take orders, give information and document reservations.

Neuromuscular Therapist

Self-employeed
06.2020 - 01.2022
  • Reduced recovery time for patients with targeted therapies and techniques.
  • Cultivated a strong reputation as a skilled and knowledgeable neuromuscular therapist, leading to increased client referrals from satisfied patients and medical professionals alike.
  • Promoted a positive healing environment by creating a comfortable atmosphere for patients during every session.
  • Conducted thorough assessments of each client''s unique medical history, needs, and goals before initiating treatment plans tailored specifically to their requirements.
  • Provided education to patients on self-care techniques for managing pain and improving overall wellness at home.
  • Applied advanced therapeutic modalities including myofascial release and trigger point therapy to treat complex musculoskeletal disorders effectively.

IHSS Care Provider

Brother In Law
12.2020 - 12.2021
  • Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
  • Provided transportation and appointments management.
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Supported clients in managing personal finances, paying bills, and budgeting responsibly.

CNA

Copperridge
03.2017 - 04.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

Current Student - Psychology

Shasta College
Redding, CA

Skills

  • Organization skills
  • Time Management
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible
  • Multitasking Abilities
  • Critical Thinking
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening

Certification

  • RBT - Registered Behavior Technician

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Receptionist

Randal Bouge Tax & Accounting
01.2021 - 04.2022

IHSS Care Provider

Brother In Law
12.2020 - 12.2021

Neuromuscular Therapist

Self-employeed
06.2020 - 01.2022

CNA

Copperridge
03.2017 - 04.2018

Restaurant Coordinator/ Host

BJ's Restaurant & Brewhouse
12.2015 - 02.2017

Current Student - Psychology

Shasta College
Kelsey Moll