Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KELSEY MONROE

Deltona,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Receptionist

CSL Plasma
10.2023 - Current

Responsible for greeting donors and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.

Ensures the accurate recording of donor data in the electronic donor information management system.

I answer the telephone and answer callers question and direct to other departments.

Maintains confidentiality of all personnel, donor and center information.

Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed.

CHILD CARE DIRECTOR

KIDCITY USA
05.2019 - 09.2023
  • Oversee the day-to-day operations in all aspects of the company
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment
  • Communicated with parents and fostered strong professional relationships
  • Inspected facility and activities to monitor safety, sanitation and procedures
  • Managed school's social media accounts to promote positive image to area families
  • Created and updated employee and student records
  • Hired, mentored and monitored qualified childcare staff
  • Launched marketing campaigns to increase student enrollment
  • Monitored state, federal and company regulations, standards and requirements
  • Maintained current knowledge of required procedures to optimize learning environments
  • Set and enhanced program schedules to meet expected demands and student learning opportunities
  • Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.

DIRECTOR - PROJECT WARM

EASTER SEALS
08.2018 - 05.2019
  • Oversee the day-to-day operations to ensure compliance with regulations
  • Screened, interviewed, and hired new employees
  • Provided new instructional staff with training on policies, procedures, curriculum, assessment, screenings, and classroom practices
  • Provided high quality supervision and oversight of the activities of employees assigned to the identified Early Childhood Center
  • Responsible for the educational operations of the early childhood classrooms, promoting best practices in early childhood development
  • Ensured classrooms were operating in compliance with federal, state, and local regulations
  • Assisted teachers with room arrangement and classroom schedule
  • Conducted monthly observations on all teachers and meets with teachers to provide feedback
  • Provides technical assistance and clear communication to education staff on a regular basis regarding agency updates, policies, work performance and professional development
  • Documented all drills, inspections, audit and oversee activities
  • Prepared reports as necessary to assure compliance with National Easterseals and all other agencies
  • Managed departmental facilities, personnel, and supply resources
  • Maintained operating budget
  • Utilized positive management skills to manage inter and intra-departmental and interagency relationships.

ADMINISTRATOR

EASTER SEALS
08.2013 - 08.2018
  • Planned and implemented daily curriculum activities to meet student goals and objectives
  • Maintained knowledge of applicable federal and state privacy laws
  • Planned and implemented classroom curriculum
  • Supervised and directed activities of Classroom staff and volunteers
  • Created monthly newsletters
  • Maintained standards to ensure compliance with regulatory and licensure agencies
  • Prepared reports as necessary to assure compliance with National Easter Seals, and all other agencies and as requested by the President and Board of Directors
  • Maintain up-to-date student files
  • Completed state and other governing bodies training requirements within required time frame
  • Adhered to budgetary guidelines to set financial goals and maintain school profitability.

Education

Early Childhood Learning -

Daytona State College

Skills

  • Training & Development
  • Decision Making
  • Conflict Resolution
  • Customer Satisfaction
  • Relationship Management
  • Team building
  • Financial Overview
  • Time Management

Certification

  • CPR & First Aid Certified
  • DCF/CDA
  • Director Credentials

Timeline

Medical Receptionist

CSL Plasma
10.2023 - Current

CHILD CARE DIRECTOR

KIDCITY USA
05.2019 - 09.2023

DIRECTOR - PROJECT WARM

EASTER SEALS
08.2018 - 05.2019

ADMINISTRATOR

EASTER SEALS
08.2013 - 08.2018

Early Childhood Learning -

Daytona State College
KELSEY MONROE