Kelsey Muir
Indiana,PA
Summary
Dynamic and results-oriented professional with a proven track record at Pa Dept of Corrections and Correct Care Solutions. Excelled in high-stress environments by leveraging exceptional organizational skills and emergency response capabilities, significantly reducing contraband instances and enhancing patient care. Demonstrates strong analytical thinking and effective communication, adept at problem-solving and decision-making.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Pa Dept of Corrections
2018.06 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Medical Assistant
Correct Care Solutions
2017.06 - 2018.06
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Associates - Medical Office Adminitration
Cambria-Rowe Business College
Indiana, PA06.2016
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Organizational Skills
- Decision-Making
- Problem-Solving
- Written Communication
- Excellent Communication
- Incident Reporting
- Time Management
- Multitasking Abilities
- Analytical Thinking
Timeline
Correctional Officer
Pa Dept of Corrections
2018.06 - Current
Medical Assistant
Correct Care Solutions
2017.06 - 2018.06
Associates - Medical Office Adminitration
Cambria-Rowe Business College
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