Head Housekeeper
- Took inventory
- trained and delgated about 5-7 highschoolers in the summer.
- made sure we were paying attention to detail.
- Placed orders for housekeeping supplies and guest toiletries.
- Kept building entryway glass clean and polished for professional presentation.
- Communicated repair needs to maintenance staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Participated in quality assurance reviews, implementing changes as needed to improve overall service and guest satisfaction.
- Implemented eco-friendly practices to reduce waste and promote sustainability within the hotel.
- Ensured proper handling of lost-and-found items, returning them promptly to their rightful owners whenever possible.
- Enhanced team morale by fostering a supportive work environment that encouraged open communication among staff members.
- Maintained detailed records of maintenance needs and repairs, liaising with maintenance department for timely completion.
- Improved overall guest satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.
- Developed effective inventory management systems for linens, cleaning supplies, and guest amenities.
- Trained new housekeeping staff, ensuring adherence to high standards of cleanliness and professional conduct.
- Created a welcoming atmosphere with attention to detail in room preparation and presentation.
- Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
- Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
- Collaborated with front desk personnel to address guest concerns promptly and courteously.

