Kelsey Norlin
Plainwell,USA
Summary
I am a motivated, committed, and passionate individual applying for a position within your well-respected organization. I am confident that my years and lifestyle of experience in varying environments in terms of demographics and socioeconomic statuses has led me to be an excellent qualified candidate for your current opening.
Overview
11
11
years of professional experience
Work History
Sales Development Representative
MPI Making Positive Impact
11.2024 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
- Achieved and exceeded monthly and annual sales targets.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Utilized Software to manage sensitive client information and update existing and new client profiles.
- Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
Sales Development Representative
K Group Companies
02.2024 - 07.2024
- Applied multiple tools to enhance acquisition of new logo accounts for business growth.
- Connecting regularly with Account Managers to review accounts and collaborate where focus areas should be.
- Prospecting 165 dials a day to drive in new conversations and clients.
- Maintained and exceeded set monthly quotas.
Sales Development Representative
Service Express
04.2021 - 02.2024
- Meeting and maintaining daily numbers for cold calls, prospecting via LinkedIn, as well as utilizing multiple platforms to organize account build-out strategies.
- Sequentially organized new leads to enhance pipeline.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Achieved and exceeded monthly and annual sales targets.
Relationship Banker I
Huntington National Bank
07.2019 - 04.2021
- Provide excellent customer service through insuring, building, and maintaining customer relationships.
- Administering and processing loan applications as well as closing, assisting customers with online transactions, questions, and dispute.
- Contribute to the branch objectives, executing operational activities.
- Maintaining a portfolio of new and existing clients to anticipate and meet needs for maximum product sales.
Solution Specialist
Verizon Wireless
08.2014 - 07.2019
- Both cashier and sales responsibilities such as handing cash/credit for purchases, exchanges, and processing credit application.
- Met and exceed strongly enforced sales quotas.
- Championed adoption of industry best practices within the organization, leading to improved efficiency and overall performance levels.
- Provided exceptional post-implementation support services, promptly addressing any issues or concerns raised by clients.
- Collaborated closely with sales teams during pre-sales activities such as crafting proposals or conducting demonstrations of product features.
Education
High School -
Plainwell High School
Plainwell06.2011
Skills
- Professionalism
- Efficiency under stress
- Teamwork
- Individual work
- Customer service
- Corporate monetary responsibilities
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Lead qualification
- Objection handling
- CRM management
- Leads prospecting
- Strategic thinking
Closing Statement
Thank You for your time & consideration
Skills Certifications
- Remaining professional and efficient under stress and challenges.
- Beneficially working in groups and individually to reach desired effect or purpose.
- Extensive experience in customer service and corporate monetary responsibilities.
- Notary Public, Michigan, 12/01/19
- Nationwide Mortgage Licensing System and Registry
- Plainwell High School, 06/01/11
Timeline
Sales Development Representative
MPI Making Positive Impact
11.2024 - Current
Sales Development Representative
K Group Companies
02.2024 - 07.2024
Sales Development Representative
Service Express
04.2021 - 02.2024
Relationship Banker I
Huntington National Bank
07.2019 - 04.2021
Solution Specialist
Verizon Wireless
08.2014 - 07.2019
High School -
Plainwell High School
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