Kelsey Olson
Summary
HR professional with expertise in compliance management and staff development. Proven track record in enhancing employee experiences through effective onboarding and streamlined processes. Skilled in employee relations, payroll and timekeeping, and full-cycle recruiting, with strong interpersonal skills and comprehensive knowledge of HR laws. Resourceful team player with a focus on developing efficient HR processes and improving workplace culture.
Overview
13
13
years of professional experience
Work History
Human Resources Assistant
Target
Fargo
09.2021 - Current
- Assisted in recruiting and onboarding new team members across various departments.
- Managed employee records and maintained compliance with company policies and regulations.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Coordinated training sessions and workshops for staff development and skill enhancement.
- Supported payroll processing by verifying employee hours and attendance records.
- Facilitated communication between employees and management regarding workplace concerns.
- Organized employee engagement activities to promote a positive work environment.
- Conducted exit interviews to gather feedback from departing employees for process improvement.
- Assisted HR team in implementing performance evaluation processes for staff assessments.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Participated in job fairs and other recruitment events to source potential candidates.
- Assisted in developing training programs for staff members.
- Responded to internal and external HR-related inquiries or requests.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
Talent Acquisition Specialist
Allina Health
Minneapolis
02.2021 - Current
- Enhanced recruitment processes by ensuring adherence to employment laws across all levels.
- Organized employment records using human resources management system software effectively.
- Streamlined communication by coordinating interview schedules for candidates and hiring teams.
- Effectively managed candidate information through applicant tracking system.
- Assisted new hires with onboarding for seamless organizational integration.
- Executed background checks and reference verifications for prospective candidates.
- Conducted regular reviews of compliance documentation to maintain regulatory standards.
- Established comprehensive onboarding programs that improved experiences for new hires.
- Coordinated interview schedules between candidates and hiring teams seamlessly.
- Utilized applicant tracking system to manage candidate data and communications.
- Provided feedback to candidates throughout the recruitment process consistently.
- Provided guidance to new hires throughout onboarding process.
- Managed third-party vendors providing recruitment services.
- Ensured compliance with federal, state, and local employment laws and regulations throughout the recruitment process.
- Implemented onboarding programs to ensure successful integration of new hires into the organization.
- Scheduled or conducted new employee orientations.
General Manager
Planet Fitness
Minneapolis
02.2013 - 02.2021
- Oversaw daily operations to ensure a welcoming gym environment.
- Managed staff recruitment and training for optimal team performance.
- Implemented membership sales strategies to enhance customer engagement.
- Maintained equipment and facility standards for member safety and satisfaction.
- Fostered a positive culture among staff to encourage teamwork and motivation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented employee training programs to enhance workforce skills and knowledge.
- Oversaw employee relations issues and resolved conflicts effectively.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Handled employee discipline and termination to address policy infractions.
Education
Bachelor of Science - Human Resource And Organizational Leadership
Rasmussen University
10-2021
Skills
- Compliance management
- Human resources management
- Staff development
- Performance evaluation
- Problem solving
- Effective communication
- Employee onboarding
- Organizational skills
- Maintaining files
- Payroll administration
- HR policies compliance
- Training and development
- Compliance monitoring
- Onboarding programs
- Attention to detail
- Internal auditing
- Records management expert
- Multitasking capacity
Accomplishments
Top Performer Award Q2, 2025
Timeline
Human Resources Assistant
Target
09.2021 - Current
Talent Acquisition Specialist
Allina Health
02.2021 - Current
General Manager
Planet Fitness
02.2013 - 02.2021
Bachelor of Science - Human Resource And Organizational Leadership
Rasmussen University