Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Timeline
Generic

Kelsey Ornelas

San Bernardino,CA

Summary

  • Hello! I am writing to express my interest in the legal field. I am a self-motivated and progress-driven with an extensive background in customer service and clerical work. I have developed and executed strategies that I believe will bring value to any team. I'm well-prepared to handle a high-volume workload for a large in-office or remote team. A few of my greater strengths include:
  • File Management, typing, and writing business correspondence.
  • I'm able to reprioritize tasks and objectives to save labor hours.
  • I'm well-versed skilled in digital file management and comfortable working with various communication and collaboration tools. It is my goal to continue to learn and grow throughout my career, which is why I would like to work at your company. While I have developed a level of expertise in filing, editing, and customer service, there is so much more I want to explore and learn. I’m looking for an opportunity to further my knowledge in clerical work in the field of law or closely related, while I also further my education. My goal is to go back to school to pursue a paralegal certification. I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition to your team and your business goals. At your convenience, I am available for an interview or further discussion. I look forward to your response. Sincerely, Kelsey Ornelas
  • I graduated from California State University San Bernardino in May of 2022 with a Bachelor of Arts in Political Science. I’m currently in the process of obtaining my paralegal certification at UCR. My responsibilities as a clerk/receptionist at M & M distributors included scheduling appointments, greeting guest, filing, and overall keeping the office organized. My duties and skills at MOD Pizza included money handling, greeting customers, performing multiple tasks at once, customer service, working in a fast paced environment, all while ensuring all health and safety measures were met. My responsibilities at Arrowhead Evaluation services include editing and revising up to 60+ medical history reports (PQME, IME, CalPers,etc.)a week for doctors in Workers' Compensation cases. I pride myself on being a Detail-oriented, fast learner, who works well with others, and is good at thoroughly following instructions. I am willing to take on any task to support team and help business succeed.

Overview

7
7
years of professional experience

Work History

History QA Coordinator

Arrowhead Evaluation Services
Redlands, CA
03.2023 - Current
  • Proofread final drafts of medical history reports before they were sent out to doctors.
  • Identified inconsistencies or formatting issues within the reports.
  • Reviewed copyedited medical histories to ensure accuracy and consistency of style.
  • Proofread medical histories to detect and correct errors in spelling, punctuation and syntax.

Mod Crew Member

MOD Superfast Pizza
Fontana, CA
06.2019 - Current
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
  • Performed opening and closing duties such as restocking supplies, cleaning floors.

Clerk/Recieptionist

M&m Distributors
08.2017 - 07.2019
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.

Education

California State University San Bernardino
05.2022

Rancho Cucamonga High School
05.2017

Paralegal Studies

University of California, Riverside
Riverside, CA

Skills

  • Time management
  • Task prioritization
  • Microsoft Word
  • Written communication
  • Oral communication
  • Filing
  • Organization
  • Customer service
  • Fact-Checking
  • Keen Eye for Detail

Volunteer Experience

Generosity Feeds, San Bernardino, CA, July 2019 - July 2019, Volunteer- food package

Affiliations

  • Reading
  • Movies
  • Concerts

Timeline

History QA Coordinator

Arrowhead Evaluation Services
03.2023 - Current

Mod Crew Member

MOD Superfast Pizza
06.2019 - Current

Clerk/Recieptionist

M&m Distributors
08.2017 - 07.2019

California State University San Bernardino

Rancho Cucamonga High School

Paralegal Studies

University of California, Riverside
Kelsey Ornelas