Kelsey Pierce

Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.

• Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
• Prepared patients to meet with physical therapists.
• Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
• Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
• Monitored patient safety during treatments by diligently observing their movements and adjusting equipment settings accordingly.
• Assisted with reception duties like scheduling patients and completing follow up calls.
• Assisted in rehabilitation of patients, utilizing various therapeutic modalities such as electrical stimulation.

• Maintained discipline and classroom control, fostering safe and positive learning environment
• Followed existing lesson plans to provide consistent instruction to assigned students
• Provided classroom teacher with written feedback on results of lessons and student behavior issues
• Encouraged critical thinking skills through open ended questions during class discussions
• Maintained confidentiality of privileged information by respecting personal privacy

• Adapted quickly to changing situations and multitasking demands
• Utilized problem solving techniques to resolve conflicts for guest
• Provided excellent customer service while working in a fast-paced environment
• Exceeded expectations by providing exceptional guest experiences
• Demonstrated strong organizational skills to ensure tasks were completed accurately and efficiently
• Maintained a positive attitude and professional demeanor at all times
• Collaborated with team members to ensure the highest levels of guest satisfaction
• Developed effective communication strategies with guests, coworkers, and supervisors
• Worked effectively in fast-paced environments.

• Ability to work independently or as part of a team while providing excellent customer service
• Proficiency in maintaining accurate records of all services performed on each swimming pool
• Familiarity with various types of chemicals used for treating a swimming pool including chlorine tablets and shock treatments
• Accustomed to working outdoors under varying weather conditions while following company policies and procedures
• Skilled in performing chemical tests on pool water to maintain proper pH levels and chlorine content
• Capable of handling routine maintenance activities such as vacuuming the pool bottom or cleaning walls and tiles