Kelsey Roberts

Residential Realtor. Licensed in 2005.

• Issued, tracked all subcontracts and purchase orders across multiple projects
• Issued, tracked all owner and subcontractor change orders
• Process owner draws monthly and process subcontractors
• Project cost accounting, lien releases, tracking the State Construction Registry
• Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
• Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
• Planned, monitored and analyzed project costs to meet financial goals.
• Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
• Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
• Developed and maintained project documentation for reliable records.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
• Supported timely project delivery by proactively identifying risks and developing mitigation plans.
• Played a key role in resolving conflicts between team members or stakeholders that could potentially delay projects or increase costs.
• Played an integral role in the development and implementation of project quality assurance measures, resulting in improved outcomes and greater client satisfaction.
• Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
• Strengthened relationships with vendors to secure favorable pricing on supplies while ensuring high-quality products were consistently delivered on time.
• Partnered with project team members to identify and quickly address problems.
• Ensured project compliance with industry standards and regulations, mitigating potential legal issues.
• Fostered positive team environment, addressing conflicts and encouraging collaboration.

• Greeted all clients
• Processed all REPCs insuring completeness
• Managed earnest money deposits
• Marketing fliers, business cards
• Worked open houses
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.