Summary
Work History
Education
Skills
Websites
Work Availability
Work Preference
Timeline
Intern
Kelsey Roberts

Kelsey Roberts

Human Resource Management
Owensboro,KY

Summary

Detail-oriented SHRM-CP professional offering a comprehensive understanding of human resource policies, recruitment and selection processes, and employee training and development strategies. Well-versed in industry guidelines and compliance standards, ensuring alignment with legal requirements and best practices in HR management.

Work History

Medical Assistant

St. Camillus Urgent Care
2021.01 - 2023.03
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.

CMA/ Trainer

Bishop Soenneker Home
2008.10 - 2019.05
  • Taught new team members correct procedures for all areas of operations.
  • Maintained current knowledge of all team position requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
  • Facilitated open communication between crew members, promoting teamwork and collaboration.
  • Reduced employee turnover by fostering a supportive and engaging learning environment.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
  • Reduced medication errors by maintaining accurate documentation of administered medications.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Education

Bachelor of Science - Human Resources Management

Brescia University
Owensboro, KY
2024.08 - Current

Associate of Applied Science - Business Administration And Management

Ivy Tech Community College of Indiana
Indianapolis, IN
2022.01 - 2024.07

Skills

  • HR policies and procedures
  • Microsoft Office proficiency
  • Training and mentoring
  • Conflict Resolution
  • Team Leadership
  • Verbal and written communication
  • Time Management
  • Performance Management
  • Teamwork and Collaboration
  • Multitasking
  • Attention to Detail
  • Organizational Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Important To Me

Career advancementWork-life balanceHealthcare benefitsPaid time off401k match

Timeline

Bachelor of Science - Human Resources Management

Brescia University
2024.08 - Current

Associate of Applied Science - Business Administration And Management

Ivy Tech Community College of Indiana
2022.01 - 2024.07

Medical Assistant

St. Camillus Urgent Care
2021.01 - 2023.03

CMA/ Trainer

Bishop Soenneker Home
2008.10 - 2019.05
Kelsey RobertsHuman Resource Management