Kelsey Salo

• Elevated to role of Project Manager overseeing a $250k CRM SalesForce implementation project, demonstrating exceptional leadership and organizational skills.
• Conducted thorough assessments of business implications throughout all project phases, ensuring timely and budget-conscious delivery of project objectives.
• Crafted a comprehensive Statement of Work delineating project deliverables, milestones, as well as assumptions and constraints, fostering clarity and alignment among stakeholders.
• Employed a hybrid approach integrating both waterfall and agile methodologies, fostering adaptability and efficiency within the project framework.
• Developed a detailed Work Breakdown Structure facilitating clear visualization of resource allocation and task delegation, optimizing team productivity.
• Conducted precise cost estimations and outlined critical path methodologies to streamline project activities and maximize resource utilization.
• Established and maintained project schedules, cost baselines, and scope parameters, actively managing scope creep and ensuring alignment with stakeholder expectations.
• Spearheaded system testing efforts, meticulously identifying and addressing CRM software defects in collaboration with technical teams to ensure seamless functionality.
• Maintained rigorous quality control measures across all financial aspects of the company, meticulously reviewing sales contracts to mitigate discrepancies and uphold integrity.

● Provided regular updates to senior management regarding project milestones, risks, action plans, and progress, ensuring transparency and alignment with organizational goals. ● Developed comprehensive training manuals adopted as standard practice within the company, facilitating effective onboarding of new employees and promoting consistency in training methodologies. ● Compiled and documented financial requirements for projects, including the preparation of release requests and the creation of visual displays to illustrate financial comparisons, enabling informed decision-making and resource allocation.

● Orchestrated the deployment of an enterprise email system, enabling comprehensive data collection from all clients and enhancing insights for strategic decision-making. ● Spearheaded the development and launch of the company website, resulting in a significant expansion of the customer base and heightened brand visibility within the target market. ● Conducted rigorous quality assurance assessments to reallocate resources strategically, ensuring adherence to project standards and maximizing efficiency in project execution. ● Procured and integrated new payroll software, rolling it out across the entire company.