Kelsey Sandgren
Middletown,NJ
Summary
Dynamic Human Resources Manager with a proven track record at College Possible National Office, excelling in talent strategy and employee relations. Spearheaded compliance initiatives and enhanced performance management frameworks, fostering a culture of accountability and engagement. Adept at navigating complex investigations while delivering impactful coaching and leadership development.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
College Possible National Office
01.2023 - Current
- Partner with leadership to develop and execute HR strategies that support organizational effectiveness and employee engagement across national operations.
- Lead workplace investigations, address policy violations, and manage accountability processes.
- Ensure compliance with employment regulations including FMLA, ADA, and OSHA; manage leave accommodations and workers’ compensation.
- Design and oversee performance management programs, including goal setting and coaching frameworks.
- Improve HR reporting and audit readiness through data integrity and regulatory alignment.
Human Resources Generalist
Krapf Group
West Chester, PA
05.2022 - 01.2023
- Recruited and onboarded senior-level talent to align with business objectives across corporate departments.
- Led policy review and process redesign to ensure compliance with federal/state laws and organizational needs.
- Resolved high-risk employee relations matters through impartial investigations and legal collaboration.
- Delivered manager training on coaching, documentation, and performance conversations.
- Supported affirmative action planning and conducted HR audits to ensure continuous compliance.
Human Resources Manager
Agile Management Group
King of Prussia, PA
01.2020 - 05.2022
- Built full-cycle HR infrastructure for startup organization across multiple sites, supporting 100+ employees.
- Developed policies and processes for talent acquisition, onboarding, payroll, and benefits administration.
- Handled high-stakes employee relations issues, including harassment and cultural sensitivity cases.
- Launched a performance management framework that integrated KPIs, coaching, and recognition programs.
- Trained and supervised a team of HR interns to support departmental efficiency.
Case Manager
Child Guidance Resource Center
Coatesville, PA
11.2018 - 01.2020
- Provided case management services to diverse populations with mental health needs.
- Coordinated with interdisciplinary teams to develop and implement care plans.
- Built strong client relationships through consistent support, communication, and resource navigation.
Case Manager
Newport County Mental Health Center
Middletown, RI
05.2016 - 08.2018
- Provided case management services to diverse populations with mental health needs.
- Coordinated with interdisciplinary teams to develop and implement care plans.
- Built strong client relationships through consistent support, communication, and resource navigation.
Education
Bachelor of Arts - Psychology
University of Rhode Island
Kingston, RI05-2015
Skills
- Talent Strategy & Workforce Planning
- Organizational Development
- Compliance & Regulatory Management
- Employee Relations & Investigations
- Performance Management
- HR Policy & Process Improvement
- Benefits & Leave Administration
- HRIS & Payroll Systems
- Coaching & Leadership Development
Timeline
Human Resources Manager
College Possible National Office
01.2023 - Current
Human Resources Generalist
Krapf Group
05.2022 - 01.2023
Human Resources Manager
Agile Management Group
01.2020 - 05.2022
Case Manager
Child Guidance Resource Center
11.2018 - 01.2020
Case Manager
Newport County Mental Health Center
05.2016 - 08.2018
Bachelor of Arts - Psychology
University of Rhode Island
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