Kelsey Santo
El Paso,TX
Summary
Accomplished Transplant Coordinator with expertise in mechanical ventilation, emergency medical care, and critical care. Proven ability to lead interdisciplinary teams, streamline processes, and advocate for patients, ensuring optimal outcomes in complex transplant cases.
Dedicated healthcare professional with extensive experience in transplant coordination and respiratory therapy. Skilled in mentoring staff and enhancing patient care delivery through effective communication and process improvements, driving successful organ transplantation outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Transplant Coordinator/AOC
Buckeye Transplant Solutions
05.2024 - Current
- Coordinated multidisciplinary teams to ensure timely organ allocation and transplantation processes.
- Managed patient care plans, facilitating communication between medical staff and transplant recipients.
- Developed and implemented educational materials for patients regarding transplant procedures and follow-up care.
- Mentored junior staff on best practices in transplant coordination and patient management strategies.
- Coordinated multi-organ transplants, effectively managing the unique challenges associated with these complex cases.
- Streamlined administrative processes to enhance operational efficiency and reduce delays.
- Part of both thoracic and abdominal teams. (NYCP/ORSV, ORUO/ORVA/ORGS, OHUH abd, ALUA/OHTC/FLFH)
Registered Respiratory Therapist (PRN)
Carlsbad Medical Center
01.2021 - Current
- Supervised respiratory therapy department, ensuring compliance with safety and quality standards.
- Developed and implemented training programs for new respiratory therapists to enhance skillsets.
- Streamlined workflow processes, improving patient care delivery and operational efficiency.
- Mentored staff in advanced respiratory techniques, fostering professional development and teamwork.
- Managed scheduling for 12+ employees.
Hospital Development Coordinator
New Mexico Donor Services
08.2022 - 03.2025
- Manged 16 hospitals in Southern, NM.
- Coordinated donor outreach initiatives to enhance community engagement and support for organ donation efforts.
- Developed educational materials to raise awareness about organ donation processes and benefits.
- Managed logistics for donor-related events, ensuring smooth execution and participant satisfaction.
- Cultivated relationships with healthcare partners to streamline referral processes and increase donor registrations.
- Helped hospital partners re-write their DBD and DCD protocols.
- Provided new employee education to all hospital partners every 2 weeks- 1 month.
Registered Respiratory Therapist
Three Crosses Regional Hospital
01.2023 - 05.2024
- Managed and operated mechanical ventilators to deliver airway management.
- Mentored new employees, providing guidance on best practices in respiratory therapy treatments and techniques.
- Assessed, diagnosed, and treated breathing issues.
- Improved patient outcomes by providing comprehensive respiratory care plans and interventions.
- Maintained accurate records of all procedures performed, contributing to efficient billing processes and compliance with regulatory requirements.
Pediatric Registered Respiratory Therapist
Las Palmas Del Sol Healthcare
03.2023 - 12.2023
- Administered respiratory therapies to pediatric patients, ensuring adherence to treatment plans and protocols.
- Monitored patients' vital signs and oxygen levels, adjusting treatments based on real-time data.
- Collaborated with multidisciplinary teams to develop individualized care plans for diverse patient needs.
- Managed ventilator settings during transport of critically ill children between hospitals or departments, ensuring seamless continuity of care.
- Assisted in the training of new respiratory therapists, sharing best practices and techniques in pediatric care.
Registered Respiratory Therapist
Artesia General Hospital
08.2022 - 01.2023
- Administered respiratory therapy treatments using advanced ventilators and monitoring equipment.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Educated patients and families on respiratory health management and device usage.
- Conducted diagnostic tests to assess lung function and determine treatment efficacy.
- Supervised junior staff, providing training on best practices in respiratory care.
- Adjusted ventilator settings based on continuous assessment of blood gas analysis results improving overall ventilation efficacy for critically ill patients.
- Led initiatives for continuous improvement in respiratory therapy protocols and practices.
Territory Manager
Apria Healthcare
02.2019 - 01.2021
- Developed and implemented territory sales strategies to enhance market penetration.
- Managed key client relationships, ensuring high levels of customer satisfaction and retention.
- Monitored competitor activities, leveraging insights to refine sales approaches and maintain competitiveness.
- Developed strong relationships with key decision-makers, and physicians fostering trust and loyalty in the assigned territory.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Registered Respiratory Therapist Team Lead
Carlsbad Medical Center
01.2015 - 04.2019
- Led respiratory therapy team to enhance patient care and operational efficiency.
- Mentored junior therapists, fostering skill development and confidence in clinical practices.
- Developed and implemented protocols to improve respiratory treatment outcomes across departments.
- Conducted training sessions on advanced respiratory equipment and techniques for staff members.
Education
Bachelor of Science - Healthcare Management
Ottawa University
Ottawa, KS07-2016
Associate of Applied Science - Respiratory Therapy
Eastern New Mexico University- Roswell
Roswell, NM12-2014
Associate of Arts - General Studies
New Mexico State University
Las Cruces, NM08-2012
Skills
- Bronchopulmonary Drainage
- Mechanical Ventilation
- Emergency Medical Care
- Respiratory Equipment Setup
- Critical Care Unit (CCU)
- Pediatric Critical Care Unit (PICU)
- Emergency Room (ER)
- Intubation
- Art Line Insertion
- Donation and Transplant Coordination (Level 3/AOC)
- Interdisciplinary Collaboration
- EMR software
Certification
- ACLS
- BLS
- NRP
- PALS
Timeline
Transplant Coordinator/AOC
Buckeye Transplant Solutions
05.2024 - Current
Pediatric Registered Respiratory Therapist
Las Palmas Del Sol Healthcare
03.2023 - 12.2023
Registered Respiratory Therapist
Three Crosses Regional Hospital
01.2023 - 05.2024
Hospital Development Coordinator
New Mexico Donor Services
08.2022 - 03.2025
Registered Respiratory Therapist
Artesia General Hospital
08.2022 - 01.2023
Registered Respiratory Therapist (PRN)
Carlsbad Medical Center
01.2021 - Current
Territory Manager
Apria Healthcare
02.2019 - 01.2021
Registered Respiratory Therapist Team Lead
Carlsbad Medical Center
01.2015 - 04.2019
Bachelor of Science - Healthcare Management
Ottawa University
Associate of Applied Science - Respiratory Therapy
Eastern New Mexico University- Roswell
Associate of Arts - General Studies
New Mexico State University