Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Seca

Summary

I am a hard working, reliable, and excellent time keeper. I am a smart, bright, and receptive person, and able to communicate well with people at all levels. i am a fast learner and am able to multitask. I am good at working using my own initiative and I am flexible in my approach to work duties. I have a good attitude and a pleasant approach.

Overview

3
3
years of professional experience

Work History

Internet Sales Consultant

Charlie Clark Hyundai
08.2023 - 05.2024
  • Making 10 appointments a day with 150 calls a day
  • Working our CRM system along with other 3rd party chats
  • Provided constructive feedback to management regarding client concerns, leading to improved product offerings and better addressing customer needs.
  • Explaining our inventory to customers along with videos ,photos, and financing options
  • Multitasking with the phone , reports and our systems
  • Established long-term relationships with clients, resulting in repeat business and increased referral rates.
  • Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.
  • Implemented live chat functionality on the website, providing real-time support to customers during their browsing experience which resulted in an increase in conversions into sales inquiries.

Trailer guard

Wisdom digital logistics
01.2023 - 07.2023
  • Took pictures of trailers coming in and out
  • Signed in and out trailers
  • checked inventory while closing
  • Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
  • Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.

Cashier/ Curbside

Lowe's Home improvement
01.2022 - 08.2022
  • (Cashier)Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • (Cashier)Restocked and organized merchandise in front lanes.
  • (Cashier) Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • (Curbside) Helped load customers orders
  • (Curbside)Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
  • (Curbside) Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • (Curbside) Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.

Cashier

Gonzalez Bakery
05.2021 - 11.2021
  • Took orders in person and through the phone
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Wrote checks for clients
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

Dr Leo Cigarroa High School
Laredo, TX
05.2021

Skills

  • Communication
  • Problem solving
  • Time management
  • Teamwork
  • Organization
  • Bilingual
  • Critical & strategic thinking
  • Customer Assistance/ service
  • Work Ethic and Integrity
  • Cash Handling
  • Consultative sales strategies
  • Motivational Skills

Timeline

Internet Sales Consultant

Charlie Clark Hyundai
08.2023 - 05.2024

Trailer guard

Wisdom digital logistics
01.2023 - 07.2023

Cashier/ Curbside

Lowe's Home improvement
01.2022 - 08.2022

Cashier

Gonzalez Bakery
05.2021 - 11.2021

High School Diploma -

Dr Leo Cigarroa High School

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Kelsey Seca