KELSEY SELENA CARROLL
San Antonio,TX
Summary
Dynamic and motivated professional with a strong foundation in teamwork and customer service, developed in fast-paced environments. Demonstrates effective communication and problem-solving skills, ensuring efficient and accurate task execution. Currently pursuing a nursing degree while offering valuable experience as a Dental Specialist in the U.S. Army, including service at the NATO Dental Clinic in Belgium. Eager to leverage diverse skills in a part-time role within retail, fashion, optical, beauty, or customer service, driven by a passion for aesthetics and creating welcoming experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Specialist (68E)
United States Army
09.2023 - Current
- Supported patient care, prepared treatment rooms, and assisted during procedures.
- Managed inventory and restocked supplies, ensuring full readiness at all times.
- Handled digital records, scheduling, and administrative tasks with accuracy.
- Provided excellent customer care, maintaining a calm and welcoming environment.
- Educated patients on oral hygiene practices and preventative care techniques.
- Trained new staff on best practices for patient care and safety protocols.
- Provided high-quality care to diverse patient populations, adapting to the unique needs of each assignment.
Trainee
US Army
03.2023 - 08.2023
- Assisted in daily operational tasks, ensuring adherence to safety protocols and regulations.
- Received training on various military equipment and tools, enhancing technical proficiency.
- Collaborated with team members to support mission objectives and improve workflow efficiency.
- Participated in simulations and drills, developing situational awareness and tactical skills.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Team Member
McDonald's
04.2022 - 02.2023
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, promoting a safe environment.
- Collaborated with team members to support high-volume order fulfillment during peak hours.
- Assisted in inventory management, tracking supplies and minimizing waste.
- Trained new staff on standard operating procedures and best practices for service delivery.
Crew Member
Chick-fil-A
04.2021 - 03.2022
- Delivered high-level guest service with a strong focus on hospitality.
- Supported counter, dining room, and drive-thru operations during rush hours.
- Maintained appearance and cleanliness to brand standards.
- 6 Months
Team Member
Pizza Hut
01.2021 - 04.2021
- Gained early experience in customer service and fast-paced teamwork.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, promoting a safe environment.
Education
Some College (No Degree) - Health Sciences
American Public University
CurrentSkills
- Customer Service
- Stocking, Merchandising & Organization
- Sales Support & Product Knowledge
- Front desk management
- Collaborative teamwork skills
- Beauty, Makeup, & Aesthetic Eye
- Creative thinking
- Fast Learner & Highly Adaptable
- Heavy lifting
- Complaint resolution
- Diversity and inclusion
Accomplishments
- Led a team of officers to complete the Luxembourg March where three soldiers gained the Diekirch Medal resulting in 100% passing rate.
- Organized Family Day event for my work place, contributing to its successful and well-organized execution.
- provided quality dental support to over 4,700 service members and eligible beneficiaries with the utmost professionalism, receiving numerous compliments from the Brussels and Benelux community. Allowing both my clinics to sustain and exceed the Department of the Army and the DoD readiness standard of 95%.
Certification
- Certified Dental Assistant
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Mindfulness Practices
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Offering time and support to the homeless, women, and struggling families
- Participating in fundraising events to support local charities, schools, or community projects
- Photography
- Volunteer Travel
- Fashion and Style
The Army Commendation Medal
"FOR MERITORIOUS SERVICE SERVING AS A DENTAL SPECIALIST ASSIGNED TO BRUSSELS DENTAL CLINIC FROM 27 OCTOBER 2023 TO 14 AUGUST 2025 SPECIALIST KELSEY CARROLL'S EXTRAORDINARY LEADERSHIP, PERSONAL COURAGE, SELFLESS DEVOTION TO SOLDIERS, AND UNPARALLELED DEDICATION TO MISSION ACCOMPLISHMENT WERE CRITICAL TO MISSION SUCCESS AND REFLECT GREAT CREDIT UPON HERSELF, THE SHAPE HEALTHCARE FACILITY, DENTAL HEALTH ACTIVITY RHEINLAND-PFALZ, THE ARMY MEDICAL DEPARTMENT AND THE UNITED STATES ARMY."
Timeline
Dental Specialist (68E)
United States Army
09.2023 - Current
Trainee
US Army
03.2023 - 08.2023
Team Member
McDonald's
04.2022 - 02.2023
Crew Member
Chick-fil-A
04.2021 - 03.2022
Team Member
Pizza Hut
01.2021 - 04.2021
Some College (No Degree) - Health Sciences
American Public University