Kelsey Seyfarth
San Antonio,TX
Summary
RDA (Registered dental assistant,) CPR certified, excellent analytical, communication, and interpersonal skills. Goal oriented/ Highly organized / Able to manage competing priorities /Retail merchandise sales / Complaint resolution / Business retention / Solution selling techniques / Enthusiastic attitude / Natural ability to communicate / Ability to interact effectively at all levels of an organization /Effective in meeting deadlines under pressure / 6+ years in the retail, hospitality/food service, and sales industry.
Overview
4
4
years of professional experience
Work History
Life insurance agent
Bankers life
San Antonio, TX
01.2019
- Calculate dividends and create payment methods.
- Establish a collaborative relationship with prospective clients from various sources such as networking, cold calling, and referrals.
- Distribute policy proceeds after a claim is submitted and approved.
- Recommend risk management strategies that fit clients' personal risk profiles.
- Prepare and present detailed reports on the progress of initiatives to management.
- Complete administrative tasks including maintaining records and handling policy renewals.
- Track insurance claims to ensure client and company satisfaction.
- Describe the advantages and disadvantages of different policies to promote the sale of insurance plans.
- Create and implement marketing strategies to compete with other individuals or insurance companies.
- Respond to clients’ insurance-related questions and issues.
Server/Hostess
Hooters, Twin Peaks, Gloria, Garden Bistro
San Antonio, TX
04.2014 - 01.2018
- Demonstrated high quality, professional guest service
- Managed servers as Head wait on multiple occasions
- Explained various dishes on the menu to patrons and make menu recommendations if desired
- Facilitated Togo orders as Hostess, and coordinated customers with excellent customer service
- Cultivated customer relations, managing lunch & diner rushes, and facilitating with store closures, managed expo line; assuring customers received food hot and in a timely manner
- Greeted customers immediately upon entry into the VIP area and made suggestions for bottle service
- Focused on up selling and increasing customer orders
- Utilized excellent communication and interpersonal skills to start conversation and ensure customers' expectations are exceeded
- Maintained a history of polite, direct, concise communication with diverse guest and co-workers
- Maintained a clean dining environment, and adhering to all health and safety standards
Sales Associate/Retail
ALDO shoes
San Antonio, TX
01.2014 - 01.2016
- Assisted customers with questions, needs, and purchases
- Attended weekly sales meetings
- Cultivated successful relationships with retail customers
- Completed each transaction in a quick and efficient manner
- Identified customer requirements
- Prepared merchandise for display
- Assisted customers with purchase decisions
- Lead physical inventory counts
- Implemented all visual merchandising standards
- Watched for loss prevention through leakage and theft
Education
A.A.S. - Dental assisting
San Antonio College
09.2025
B. A. - Business Marketing
University of the Incarnate Word
05.2016
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Churchill High school
01.2014
Skills
- Administering Fluoride, Anticipating Sequence of Dental Procedures, Applying Bleaching Agents, Applying Sealants, Attention to Detail
- Basic Computer, Building Rapport
- Collaborating, Complying with Protocols and Standards, Conducting Patients Intake, Conserving Dental Materials, CPR, Customer Service
- Dentrix, Developing and Mounting Dental Radiographs, Disinfecting Rooms and Equipment, Documenting
- Eaglesoft, Empathy, Ensuring Accuracy of Charts
- Filing, Flexible, Foreign Language
- Hand-Eye Coordination, Handling Equipment with Care
- Instructing Patients, Interpersonal, Interviewing Patients
- Listening
- Maintaining Confidentiality, Maintaining Equipment, Maintaining Infection Control Barriers, Manual Dexterity, Monitoring and Ordering Supplies, Motivating Patients, Multitasking
- Organizational
- Placing Temporary Crowns, Preparing Dental Materials According to Specifications, Prioritizing
- Reassuring Nervous Patients, Recognizing Signs of Dental Emergency, Reliability
- Scheduling Appointments, Setting Up and Breaking Down Operatory
- Taking Dental Impressions, Taking Dental Radiographs, Taking Blood Pressure, Teamwork
- Verbal
Timeline
Life insurance agent
Bankers life
01.2019
Server/Hostess
Hooters, Twin Peaks, Gloria, Garden Bistro
04.2014 - 01.2018
Sales Associate/Retail
ALDO shoes
01.2014 - 01.2016
A.A.S. - Dental assisting
San Antonio College
B. A. - Business Marketing
University of the Incarnate Word
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Churchill High school