Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Kelsey Shaw

Kelso,Washington

Summary

Efficient worker seeking to utilize strong organizational and communication skills in fast-paced environment. Trainable with good understanding of management software and inventory checks. Possessing solid work ethic and eager to take on additional responsibilities.

Overview

9
9
years of professional experience

Work History

Warehouse Shipper

Columbia Hobby
06.2020 - 01.2024
  • Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
  • Completed fast loading and unloading of trucks carrying freight and materials.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Demonstrated adaptability and flexibility, taking on additional responsibilities during peak periods to ensure the team met all objectives.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Balanced loads and secured items for safe and damage-free transport to destinations.

Head Bartender

Blue Sky Bar And Grill
02.2018 - 01.2024
  • Developed strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Trained over 30 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained clean and organized workspace, adhering to strict hygiene standards for health and safety of customers.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
  • Followed strict recipes and drink measurements to minimize product used.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Bar Owner

Myself
01.2015 - 09.2017
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Interacted well with customers to build connections and nurture relationships.
  • Organized successful events such as live music performances, trivia nights, or themed parties to drive foot traffic during off-peak hours.
  • Established strong relationships with law enforcement agencies to proactively address potential issues related to patron safety or alcohol-related incidents.
  • Assisted in recruiting, hiring and training of team members.
  • Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Optimized bar layout for increased efficiency in serving guests while maintaining inviting ambiance conducive to socializing between patrons.
  • Maintained clean and orderly premises, adhering to strict health and safety regulations for the well being of both customers and staff.
  • Tracked around 30 employees attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Developed diverse drink menu featuring innovative cocktails and high-quality spirits to attract wider clientele.
  • Increased customer base by implementing creative marketing strategies and engaging social media presence

Education

GED -

Southwestern Oregon Community College
Coos Bay, OR
05.2011

Skills

  • Order Picking
  • System Updating
  • Route Planning
  • Problem-Solving
  • Quality Assurance
  • Package preparation
  • Barcode Labeling
  • Heavy Lifting
  • Handheld scanner operation
  • Warehouse Safety
  • Critical Thinking
  • Order Checking

Timeline

Warehouse Shipper

Columbia Hobby
06.2020 - 01.2024

Head Bartender

Blue Sky Bar And Grill
02.2018 - 01.2024

Bar Owner

Myself
01.2015 - 09.2017

GED -

Southwestern Oregon Community College

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Kelsey Shaw