Kelsey Smith
San Francisco,CA
Summary
Results-oriented sales and marketing professional, with 8 years of experience at both small and enterprise organizations. Meticulous with time management, I will see a project though from beginning to end in an organized and creative way. I am highly adaptable, personable and equally comfortable both working in teams and leading them. Recognized by my colleagues and mangers for my tireless work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
MARKET DEVELOPMENT REPRESENTATIVE
DocuSign
San Francisco, CA
07.2019 - 02.2023
- Worked with several strategic Account Executives to drive net new business and expand customer accounts in usage and new product
- Lead weekly campaign workshops for my team to create new use-case campaigns based on specific Agreement Cloud products, industry, line of business and upcoming events and webinars
- Worked directly with the marketing team to help create dozens of email campaigns for webinars, conferences, territory events and product launch events achieving highest performing campaigns
- Managed multiple books of business at a time; creating whitespaces for the entire account team to work from.
Front Desk/Administrative Assistant
AGS Sales
Sydney, Australia
01.2018 - 01.2019
- Greeted office visitors, answered and directed phone calls
- Responded to emails and voicemails
- Scheduled appointments and maintained multiple companies’ calendars
- Data entry for each customer account with up-to-date sales information and invoices
- Prepared for travel arrangements for the sales reps headed to tradeshows
- Acted as a liaison between the AGS office, clients’ offices, the AGS warehouse and event/tradeshow locations
- Worked with food delivery companies to provide lunches for sales representatives in the field
CUSTOMER SALES REPRESENTATIVE
Marketo
San Mateo, California
02.2016 - 01.2018
- Generated leads, organized meetings and created sales opportunities within our current customer base
- Consistently hit my quota every month, frequently reaching 150% - 200%
- Coordinated with marketing to orchestrate and host customer events
- Worked as a liaison between customer sales and customer success teams
- Worked with over 400 customers, ensuring success with their current use case while also upselling new product and training options
- Aligned myself with marketing to produce customer success stories and battlecards to support sales efforts
- Awarded for driving the most executive attendance to Marketo's annual conference.
Front Desk/Administrative Assistant
San Jose Water Company
San Jose, CA
05.2014 - 12.2014
- Supported executive daily tasks
- Managed and coordinated executives' calendars, schedules and appointments
- Assisted customers by answering the phone and greeting incoming customers with a positive and welcoming attitude
- Filed, faxed, scanned and input data into Excel spreadsheets for any executive in need of assistance
- Supported the accounting department by managing the company’s invoices
- Set up the conference room for daily meetings and ordered all catering
- Worked with FedEx, sorted the mail and distributed it accordingly
Education
Bachelor's degree - Journalism and Media Studios with Advertising emphasis
San Diego State University
Skills
- Sales
- Customer Service
- Marketing
- Creativity
- Time management
- Organization
- Adaptability
- Leadership
- Teamwork
- Sales Pipeline Management
- Account planning
- Client Relationship Management
- Written Communication
Technical
Salesforce, Marketo, Eloqua, Hubspot, Google Suite, Zoominfo, Microsoft, Qlick Sense, Tableau, Outreach, Sales Navigator, Demandbase
Personal
Creative, Proactive, Results-Oriented, Strong Written and Verbal Communication, Visionary, Passionate, Organized, Innovated and ballsy.
Affiliations
- Travel
- Pilates
- Hiking
- Interior Design
- Event Planning
- Eating at new restaurants
Timeline
MARKET DEVELOPMENT REPRESENTATIVE
DocuSign
07.2019 - 02.2023
Front Desk/Administrative Assistant
AGS Sales
01.2018 - 01.2019
CUSTOMER SALES REPRESENTATIVE
Marketo
02.2016 - 01.2018
Front Desk/Administrative Assistant
San Jose Water Company
05.2014 - 12.2014
Bachelor's degree - Journalism and Media Studios with Advertising emphasis
San Diego State University
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