Kelsey Soncrant-Gauldin
Jasonville,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Services Coordinator
- Built and managed processes for tracking and monitoring schedule.
- Manges all ingoing and outgoing calls
- Orders all office supplies.
- Schedules all patients
- Insurance eligibility
- Patient Access
- Send/File and organize patient referrals.
- Print reports and schedules for all office staff.
- Scan/Email/File patient charts for all office staff
- Take patient bill payments/Co-Pays/Non DME payments.
- Workman comp and FMLA papers
- Remote work
Health Insurance Navigator
Pace Community Action Agency Inc
- Developed strong communication and organizational skills through working on group projects
- Input health insurance applications
- Assisted clients with obtaining correct documentation needed for applications.
- Marketing
- Work with food banks/churches/shelters and rehabilitation centers
- Monthly reports
- Customer service
- Phone etiquette
- Word Processing and some excel.
- Remote working.
Admitting Clerk
Sullivan
02.2017 - 06.2017
- Registering 15-30 patients, Inputting information, customer service, organizing and filing orders, compliance with insurance, prior authorizations, verify ICD-10codes, insurance navigation, collect co-pays, answer phones for switch board, Microsoft office, faxing.
Pharmacy Technician
Walmart
10.2007 - 02.2017
- Managed maintenance activities, supervised staff and inspected equipment.
Administrative assistant
Basic Billing
Input and fill 75 prescriptions daily.
filing by numerical system
Charts
Clerical
Cpt Codes
Customer relations
Customer service
Data entry - Input and fill prescriptions, assist pharmacist, customer service, answering phones,
- Prior authorizations, ICD-10 codes, calls with insurance companies, label and file prescriptions.
Education
High School Diploma -
SHAKAMAK HIGH SCHOOL
Jasonville, IN05.2006
Skills
- Microsoft Project
- Critical Thinking
- Supervising Personnel
- Inquiry Requests
- Admitting Processes
- Workflow Processes
- Office Supplies and Inventory
- Office Organization
- Complex Problem-Solving
- Professional Correspondence
- Customer Inquiries
- Electronic Filing System
Certification
- Licensed Pharmacy Technician- Current
Timeline
Admitting Clerk
Sullivan
02.2017 - 06.2017
Pharmacy Technician
Walmart
10.2007 - 02.2017
Administrative Services Coordinator
Health Insurance Navigator
Pace Community Action Agency Inc
High School Diploma -
SHAKAMAK HIGH SCHOOL
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