Kelsey Spencer
Sherrodsville,OH
Summary
Wild Ride Equine is a horse training business I started eight years ago. I
ran a horse training facility, where I was the manager, trainer, Instructor,
vet care tech. I also turned Wild Ride Equine into a Therapy program working with students young adults, helping them work through their trauma, while teaching them the way of the Horse.
Project Name — TIP Trainer Challenge Wild Ride Equine
Therapy Program
I worked with students who have been in the Stark County Court System
that struggled from trauma. I developed a program with Wild horses to
help teach them about controlling their fear. Most of the time when
anyone acts out it's directly related to having fear related trauma. My
program was very intense. I spent the first 3 months teaching the basics
with horses and then developed into the fine details of teaching the way of
the horse.
This program design taught responsibility, self control, understanding,
communication skills, and a drive for a work ethic. My students had 100
days to train a Wild Mustang and take them to a TIP Challenge
competition. It was very successful. I would love to continue something
like this in the future.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Horse Trainer/ Manager
Self Employed
09.2016 - Current
- Inspected, prepared, cleaned, disinfected and maintained comfortable horse stable and enclosures.
- Scheduled farrier and vet appointments Monthly
- Coached and trained students in basic care and maintenance of horses and stables in addition to riding technique, form and skills.
- Instilled basics of horsemanship and riding in beginners, first-time or occasional riders, refining knowledge and skills of more advanced riders. Teaching multiple disciplines of riding for skillsets beginner to advanced riders.
- Prepared horses for specific competitions or tasks.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
- Maintained animal health records, treating minor injuries and reporting serious injuries to owners for consultation with veterinarians.
- Instructed students in horsemanship and specific riding skills in both English and Western riding styles.
- Developed strong relationships with clients, providing regular updates on their horses'' progress and overall condition.
- Worked with ranch hands to clean stables and riding areas.
- Assisted owners in addressing specific behavioral issues through targeted training techniques, fostering better communication between horse and rider.
- Fit gear for horses and specific riders.
- Increased clients'' satisfaction with tailored training programs for individual horses based on their unique needs.
- Managed feeding, rugging and general stable procedures, communicating issues or significant maintenance requirements to management when necessary.
- Provided treatment for minor horse injuries.
- Managed inventory of training equipment, maintaining quality control and ensuring proper maintenance to prolong use and maximize efficiency.
- Enhanced horse performance by implementing personalized training plans and monitoring progress.
- Directed other horse trainers and stable hands to complete training and maintenance tasks requested by owners or needing urgent attention.
- Organized regular stable visits for routine farrier services, vaccinations, and dental check-ups in adherence with recommended equine health guidelines.
- Monitored horses health and statuses before races or competitions.
- Mentored junior trainers on best practices for equine management, nutrition, exercise regimens, and injury prevention strategies.
- Observed animals closely to understand individual needs and behaviors.
- Trained animals to respond to specific cues from both owners and handlers.
Restaurant Manager
Daniel Zawacki Loki Incorporated At The Ugly Duck
11.2014 - 07.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
- Cultivated a strong social media presence for the establishment by regularly posting updates on events, promotions, and featured menu items.
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served high customer volumes during special events, nights, and weekends.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Called police to report criminal acts.
- Ejected unruly patrons from premises.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Education
Some College (No Degree) - Horse Management And Production
Ohio State University Agricultural Technical Institute
Wooster, OHHigh School Diploma -
North Canton Hoover High School, Ohio
North Canton, OH2011
Skills
- Horse Training
- Client Relationship Building
- Stable Management
- Equine Behavior Knowledge
- Horse Handling Techniques
- Animal Health Care specialize in Equine
- Equine first aid
- Training Program Development
- Horse Selection skills on horse confirmation
- Certified Scuba Diver
- Avid Reader- strong reading skills
- Strong communication Skills
- Hard working and Efficient
Websites
Certification
TIP Trainer for the Mustang Heritage Foundation
Trainer Incentive Program
2016- 2023. In September the TIP Program was cancelled.
- I specialized in training Wild horses and Burros for eight years.
- Competed in 6 Extreme Mustang Makeovers
- Operated and Equine Therapy Program for kids using Wild horses.
Sailing, horse training, scuba diving, drawing painting, writing, reading
I have started training horses at age 12. I still train, and host clinics today. I learned to sale 3 years ago and love to sail. Diving became a regular activity for me at the age of 15. I took four years of Art in high school and still work on my skills to this day. I do freelance writing currently. I read any chance I get. I have a lot of skills in a wide variety of activities. I love to learn and am always wanting to try new tasks.
Timeline
Horse Trainer/ Manager
Self Employed
09.2016 - Current
Restaurant Manager
Daniel Zawacki Loki Incorporated At The Ugly Duck
11.2014 - 07.2022
Some College (No Degree) - Horse Management And Production
Ohio State University Agricultural Technical Institute
High School Diploma -
North Canton Hoover High School, Ohio
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