Summary
Overview
Work History
Education
Skills
Professional References
Timeline
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Kelsey Stedman

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.

Overview

6
6
years of professional experience

Work History

District Manager

Jamba Juice - Franchise
04.2021 - Current
  • Oversee 10 restaurants under two separate brands
  • Team totaling 300+ employees throughout LA county, Long Beach, and Fullerton, CA
  • Supervise all HR concerns with proper delegation and mediation
  • Produce analysis of store sales, labor, and food cost for review
  • Report received by the following; corporate affiliate, franchise owner, general managers of store locations, and other necessary parties
  • Created a system of development resources utilized by the entire company
  • Determine multitude of repairs and maintenance issues with immediate remedy where possible
  • Ranging from electrical, plumbing, and minor structural repairs
  • Ensure business is compliant with health and brand inspection standards
  • Regulate payroll matters consisting of; weekly payroll submission, approving for pay out, and correcting potential issues.

Operations Manager

Raising Cane's
12.2019 - 04.2021
  • Co-managed 1 restaurant with a team of 120+ team members and 7 shift managers
  • Coordinated store grand opening procedures
  • Increased store sales from $125,000 to above $200,000 per week
  • Produced daily analysis of store operations
  • Ran training and development program for all crew members
  • Conducted weekly checks of repair needs
  • Prepared store for bi-annual corporate inspections, resulting in scoring above 98%
  • Submitted payroll and supported any needs regarding administration
  • Created 3-week out scheduling for all employees.

Wingstop District Manager

Team ABC, LLC
08.2017 - 12.2019
  • Manage 4 restaurants with team total of 45+ employees.
  • Lead my team every day to exceed all expectations and goals for the following; business sales, customer service standards, proper brand procedures, and inspection requirements.
  • Supervise all HR concerns with proper delegation and mediation. Sexual harassment and discrimination training certified.
  • Produce analysis of store sales, labor, and food cost for review. This report received by the following; corporate affiliate, franchise owner, accounts manager, general managers of store locations, and other necessary parties.
  • Created system of resources with proper business structure for my general managers and their teams to follow. Both digital and in store.
  • Determine multitude of repairs and maintenance issues with immediate remedy where possible. These remedies range from electrical, plumbing, and minor structural repairs.
  • Receive training and coaching from different levels within the brand management field. These mentors range from the following titles; territory director, franchise, field business consultants, CEOs, brand regional trainers, and marketing coordinators.
  • Ensure business is compliant with health and brand inspection standards.
  • Administer payroll matters consisting of; consolidating payroll paperwork for weekly turn in, identify and correct errors on crew member time clock entries, ensure proper employee manning of stores under my leadership.

Education

Bachelor of Arts, Business Administration -

California State University, Fullerton

Kellogg Community College
05.2014

Calhoun Area Career Center
05.2014

Skills

  • Profitability Optimization
  • Operations Management
  • Customer Service
  • Business Administration
  • Human Resource Management
  • Leadership Development
  • Staff Recruiting
  • Compliance Monitoring
  • Multi-Unit Management

Professional References

  • Yesenia Ortiz, (424)333-5329, yortiz@teamabcllc.com
  • Karina Servin, (626)673-0692, kservin@teamabcllc.com
  • Jon Kotez, (949)702-7371, jkotez@jamba.com

Timeline

District Manager

Jamba Juice - Franchise
04.2021 - Current

Operations Manager

Raising Cane's
12.2019 - 04.2021

Wingstop District Manager

Team ABC, LLC
08.2017 - 12.2019

Bachelor of Arts, Business Administration -

California State University, Fullerton

Kellogg Community College

Calhoun Area Career Center

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Kelsey Stedman