Kelsey Stein
Cape Coral,FL
Summary
Dynamic professional with a proven track record at Back Bay Property Development LLC, showcasing exceptional customer service and organizational skills. Excelled in enhancing operational efficiency and client satisfaction, evidenced by implementing a digital archival system at Back Bay Pools. Adept at fostering teamwork and leveraging computer skills for optimal outcomes at Mastrilli Law Firm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Self Employed
Back Bay Property Development LLC
05.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Office Manager
Back Bay Pools
01.2018 - 05.2021
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Controlled finances to lower costs and keep business operating within budget.
Paralegal Assistant
Mastrilli Law Firm
01.2017 - 12.2018
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Reduced case backlog by efficiently prioritizing and organizing diverse paralegal tasks.
- Increased firm''s efficiency by implementing a digital archival system for easy retrieval of case files and records.
- Enhanced client satisfaction by providing thorough legal research and efficient document preparation.
- Assisted lawyers with materials preparation for internal and external training events.
- Drafted persuasive legal documents for attorney review, contributing to successful case outcomes.
Education
Bachelor of Science - Behavioral Sciences
University of South Florida
Tampa, FL06.2015
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Organization and Time Management
- Excellent Communication
- Dependable and Responsible
- Flexible and Adaptable
- Multitasking Abilities
- Computer Skills
Certification
L1 Crossfit Trainer
L2 Crossfit Trainer
Timeline
Self Employed
Back Bay Property Development LLC
05.2021 - Current
Office Manager
Back Bay Pools
01.2018 - 05.2021
Paralegal Assistant
Mastrilli Law Firm
01.2017 - 12.2018
Bachelor of Science - Behavioral Sciences
University of South Florida
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