Kelsey Street
Leesville,Louisiana
Summary
Dynamic professional with a proven track record at Wagon Master Steakhouse, excelling in exceptional customer service and adept at multitasking. Demonstrated ability to enhance customer satisfaction and drive sales through effective communication and upselling techniques. Skilled in office administration and time management, fostering positive outcomes in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Wagon Master Steakhouse
David Doyle
02.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Substitute Teacher
Vernon Parish School Board
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
Youth Leader/Volunteer
Christian Living Fellowship
07.2023 - Current
- Enhanced youth engagement by organizing team-building activities and group discussions.
- Promoted personal development among youths by providing guidance on goal-setting, time management, and decision-making skills.
- Contributed to a positive atmosphere by fostering open communication between participants, parents, and staff members.
- Collaborated with fellow volunteers to create a safe, inclusive, and supportive environment for all attendees.
- Coordinated fundraising efforts in order to secure necessary resources for program operations and special events.
- Assisted in the planning and execution of community service projects for youths to gain practical experience and give back to their communities.
Texas Roadhouse
Rusty Jones
01.2023 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Faith Training Christian Academy
05.2010
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Adaptable
- Multitasking
- Time Management
- Office Administration
Timeline
Wagon Master Steakhouse
David Doyle
02.2024 - Current
Substitute Teacher
Vernon Parish School Board
09.2023 - Current
Youth Leader/Volunteer
Christian Living Fellowship
07.2023 - Current
Texas Roadhouse
Rusty Jones
01.2023 - 04.2023
High School Diploma -
Faith Training Christian Academy
Similar Profiles
Jacob MurphyJacob Murphy
Student Activity Council at Monsignor Doyle Catholic Secondary SchoolStudent Activity Council at Monsignor Doyle Catholic Secondary School
Yvena CoriolanYvena Coriolan
Security Officer at Doyle Security ServicesSecurity Officer at Doyle Security Services
Madelyn ShimmelMadelyn Shimmel
Paralegal at Doyle & HoefsParalegal at Doyle & Hoefs
Zane WestZane West
Utility Worker at Canfor Southern PinesUtility Worker at Canfor Southern Pines
Dustin KeelDustin Keel
Transport driver at Mid, State MarketingTransport driver at Mid, State Marketing