Kelsey Struttman
Melvern,KS
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
USD 456
12.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and data.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Manage and maintain executives' schedules.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Recruit, interview, and select employees.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- File and retrieve corporate documents, records, and reports.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Use computers for various applications, such as database management or word processing.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.Accounting
- attendance
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- state reporting
- part-time nurse/librarian
- excel
- Power School
- power point
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Direct Support Professional
Cof Training Services
08.2018 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Direct Support Worker
RCIL
07.2013 - 01.2023
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Supervised daily activities and provided assistance to staff.
- Administered medication as directed by physician.
- Transported clients to medical and dental appointments to provide support.
- Monitored clients' overall health and well-being and noted significant changes.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Assistant
The EyeDoctors, Optometrists
02.2016 - 08.2018
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Organized resources, records and personnel to accomplish aggressive targets.
- Monitored and ordered supplies and materials to keep office well stocked.
- Offered technical support and troubleshot issues to enhance office productivity.
- Assisted patients with exams before the doctor came in for the initial exam.
Education
High School Diploma -
Mission Valley Junior And Senior High School
Eskridge, KS05.2011
Skills
- Phone Call Answering
- Administrative Support
- Records Preparation
- Training and Development
- Account Balancing
- Microsoft Office
- Typing Proficiency
- Complex Problem-Solving
- Self Starter
- Office Equipment Maintenance
- Spreadsheets
Timeline
Administrative Assistant
USD 456
12.2021 - Current
Direct Support Professional
Cof Training Services
08.2018 - Current
Assistant
The EyeDoctors, Optometrists
02.2016 - 08.2018
Direct Support Worker
RCIL
07.2013 - 01.2023
High School Diploma -
Mission Valley Junior And Senior High School
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