Kelsey Tarleton
Quartz Hill,CA
Summary
Knowledgeable Assistant with background in project coordination and successfully managing multiple tasks simultaneously. Ability to deliver crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrates proficiency in communication and problem-solving to improve team collaboration and project outcomes. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make a significant impact in the needs of the industry.
Overview
16
16
years of professional experience
Work History
Volunteer Programs Coordinator
Los Angeles County Animal Care And Control
Castaic, CA
11.2023 - Current
- Coordinated animal adoption events within the department and with outside organizations.
- Managed scheduling and logistics for staff and volunteers in daily operations.
- Developed training materials to enhance volunteer knowledge on animal welfare practices.
- Implemented safety protocols for handling animals and maintaining facility standards.
- Led community outreach initiatives to promote responsible pet ownership and adoption programs.
- Monitored inventory of supplies and equipment, optimizing resource allocation for animal care needs.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Streamlined communication processes between departments to improve operational efficiency.
Animal Control Officer
Los Angeles County Animal Care And Control
Lancaster, CA
05.2015 - 11.2023
- Successfully communicated with entities inside and outside the department.
- Solved conflicts and addressed issues that occurred between rescue organizations, public parties and employees.
- Maintained knowledge of latest requirements and support strategies.
- Increased program outreach by building strong relationships with rescues and networkers.
- Improved program effectiveness by implementing strategic process improvements.
- Collaborated with Executive staff on specific plans of action.
- Designed training manuals and education techniques to train personnel.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Attended to calls reporting of wild animal bites.
- Captured domestic and wild animals.
- Investigated and gathered information regarding animal-related complaints.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Enforced local animal control ordinances to ensure community safety and welfare.
Night and Weekend Shift Leader
Submarina
05.2010 - 04.2015
- Kept accurate and detailed records of personnel progress and productivity.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Managed staff hiring, training, and supervision.
- Cultivated professional working relationships with peers and supervisors.
- Oversaw, coached and evaluated 5+ employees.
- Coordinated schedules and reviewed work performance for staff.
Education
Associate of Arts - Photography
Antelope Valley Community College
Lancaster, CA06.2012
Skills
- Reading Comprehension
- Critical Thinking
- Client Relationships
- Complex Problem-Solving
- Customer Communication
- Administrative Duties
- Customer Satisfaction
- Supply Maintenance
- Phone Systems
- Mobile Devices
- Personnel Records
- Workflow Processes
- Team Support
- Community Relationships
- Verbal and Written Communication
- Office Supplies and Inventory
- Data Communications
- Office Organization
- Administrative Support
- Clerical Support
- Customer Inquiries
- Two-Way Radio Operation
- Time Management
- Effective Communication
- Event coordination
- Decision-making
- Data entry
- Customer service
- Multitasking and organization
- MS office
- Project coordination
- Scheduling and calendar management
- Presenting ideas and plans
- Recordkeeping
Timeline
Volunteer Programs Coordinator
Los Angeles County Animal Care And Control
11.2023 - Current
Animal Control Officer
Los Angeles County Animal Care And Control
05.2015 - 11.2023
Night and Weekend Shift Leader
Submarina
05.2010 - 04.2015
Associate of Arts - Photography
Antelope Valley Community College