Kelsey Taylor
Hampton
Summary
Dynamic Aircraft Maintenance Technician with the United States Air Force, skilled in preventive maintenance and quality assurance. Proven ability to train and mentor team members while ensuring compliance with safety protocols. Recognized for meticulous attention to detail and effective communication, enhancing aircraft performance and operational efficiency.
Overview
12
12
years of professional experience
Work History
Aircraft Maintenance Technician
United States Air Force
Hampton
09.2016 - Current
- Collaborated with team to ensure strict compliance with safety protocols.
- Conducted routine inspections on aircraft systems and components to maintain operational integrity.
- Maintained accurate records of maintenance activities and inspections for regulatory compliance.
- Operated specialized tools, including torque wrenches and micrometers, for precise repairs.
- Trained junior technicians on maintenance practices and adherence to safety standards.
- Implemented quality control measures to enhance overall maintenance processes.
- Managed repair logs documenting preventive and corrective maintenance activities.
- Executed inspections of completed work to certify adherence to established standards.
Dishwaher/Busser
Southern Kitchen
Newmarket
06.2016 - 08.2016
- Operated dishwashing equipment to sustain cleanliness and efficiency in bustling kitchen.
- Sorted and organized dirty dishes, adhering to proper cleaning procedures.
- Collaborated with kitchen staff to optimize dishwashing flow during peak service hours.
- Assisted in training new employees on effective dishwashing techniques and safety protocols.
- Ensured compliance with health and safety regulations in all dishwashing operations.
- Monitored machine performance and reported malfunctions for timely repairs.
- Maintained clean work area, consistently meeting health department standards.
- Scrubbed and sanitized all kitchen items, including dishes, pots, pans, and utensils.
Cashier/Line Cook
Panera Bread
Harrisonburg
06.2014 - 06.2016
- Processed customer transactions accurately and efficiently at busy retail locations.
- Delivered consistent, high-quality service while assisting customers with product inquiries.
- Managed cash register operations, ensuring accurate balancing of cash drawers at shift end.
- Maintained cleanliness and organization of checkout area to optimize customer experience.
- Collaborated with team members to enhance checkout procedures during peak hours.
- Trained new staff on cash handling and customer service standards effectively.
- Resolved customer complaints through active listening and appropriate solutions.
- Executed efficient processing of payments through cash, check, credit card, and gift card.
Hostess/busser
Southern Kitchen
New Market
07.2013 - 06.2014
- Greeted guests warmly upon arrival, establishing welcoming atmosphere.
- Managed reservations and seating efficiently during peak hours.
- Provided menus and detailed daily specials to enhance guest experience.
- Coordinated with servers for timely service and optimal guest satisfaction.
- Monitored dining area cleanliness and organized table settings regularly.
- Trained new host staff on procedures and customer service standards.
- Handled guest inquiries and resolved concerns promptly and professionally.
- Maintained positive relationships with front-of-house and kitchen staff.
Education
Bachelor of Science - Investigative Forensics
University of Maryland Global Campus
Hyattsville, MD02-2023
Associate of Applied Science - Aircraft Structural Maintenance Tech
Community College of The Air Force
Montgomery, AL12-2019
Associate of Science - Science
Blue Ridge Community College
Weyers Cave, VA06-2016
Skills
- Safety protocol compliance
- Compliance documentation
- Effective training
- Time management
- Customer service
- Multitasking
- Self-motivation
- Aircraft modifications
- Component installation
- Parts replacement and inspection
- Preventive maintenance
- Corrosion control
- Technical manual interpretation
- Quality assurance
- Team collaboration and mentorship
- Effective communication
- Problem solving and attention to detail
- Sealant application and assembly installation
- Composite material handling
- Structural repair techniques and inspections
- Ground support equipment operation
Timeline
Aircraft Maintenance Technician
United States Air Force
09.2016 - Current
Dishwaher/Busser
Southern Kitchen
06.2016 - 08.2016
Cashier/Line Cook
Panera Bread
06.2014 - 06.2016
Hostess/busser
Southern Kitchen
07.2013 - 06.2014
Bachelor of Science - Investigative Forensics
University of Maryland Global Campus
Associate of Applied Science - Aircraft Structural Maintenance Tech
Community College of The Air Force
Associate of Science - Science
Blue Ridge Community College
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