Kelsey Thomas

The Patient Registrar will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.

• Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems.
• Ability to answer internal and external calls in a friendly and helpful manner.
• Must possess the ability to troubleshoot and resolve problems promptly.
• Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately.

• Administrative Assistant in the Education and Training Department- Keep track of safety records and send them to the safety department. Keep track of all new hires and make sure they complete the safety training in a timely manner. Schedule any job specific training that needs to be completed. Make safety calls every month. Answer any question that the employee might have about Talent LMS. Educate the company on how to use the Talent LMS training site. Be a helpful and useful source between the technicians and the safety department.
• Biller- Assembled and prepared documents after service work is performed. Arrived at the detailed and accurate financial numbers for Time and Material billing. Created invoices to send to clients for payment.
• AR and JC set up- Set up all new clients Accounts Receivable personalized number and also set up the client’s personalized Job Cost number for every company.
• Job Set Up- Setup all fixed price quotes for customer and ensured they were completed properly. Set up the billing packet and made sure all information was correct. Had to check that the bill to address and the service job address was accurate. Gathered a fifty percent down payment if required. Made sure there was a proper approval from the customer to set the job up. Made sure the dollar amount is correct and matches the FPQ dollar amount. Had to go through the proper channels to ensure the job was allowed to be set up within the customer credit limit and get the terms and conditions checked as needed. Enter the jobs into Timberline so it could be billed properly and time efficiently.
• Job Closer Duties-Processing information obtained from the field, summarizing the processed information and facilitating the processed completed work order packet to the billing department. Insuring all information has been received and processed per the customer requirements within each individual work order. Providing customers with Service summaries per the customers’ requirements. Maintained a professional and supportive relationship between the field and the administrative center.
• GPS and Commute-Tacked the technician GPS on Samsara and Donlen and made correction to the technician GPS or commute time if need be.
• Payroll and Time Edits-Completed payroll and time edits for the technician to ensure they all got paid correctly and time efficiently.

• Plan, develop and implement the operational strategies and tactics of the restaurant. Ensure adequate management training and development to provide for management succession. Direct and lead staff in developing strategies to accomplish objective approved by ownership. Plan, control, communicate and implement procedures and process for the overall efficient operations of the business.
• Schedule the appropriate amount of staff for a successful operation. In charge of profit and loss margin of the restaurant. Process payroll and accounted for all employees to get paid properly and efficiently. Completed evaluations on all employees and gave raises in accordance to the evaluation.

• Serve patients by greeting and helping them, scheduling appointments and maintaining records and accounts. Greeted patients and visitors in person or on the phone and answering or referring inquires. Optimizes patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keep patient appointments on schedule by notifying the provider of the patient’s arrival. Ensure availability of treatment by filing and retrieving patient records.