Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Towns

Denver,CO

Summary

Motivated and driven ready to get to work.

Overview

5
5
years of professional experience

Work History

Tattoo Artist

Love and Ink
Lafayette, CO
01.2023 - Current
  • Applied tattoos according to instructions provided by clients.
  • Received and processed customer payments.
  • Showcased template design sheets for customers to review.
  • Adhered to all safety regulations established by local health authorities.
  • Used photographs and sketches from customers to develop ideas.
  • Stenciled chosen designs onto skin before using tattoo gun.
  • Cleaned and sterilized equipment before and after each client.
  • Evaluated customer skin type prior to beginning the tattooing process.
  • Educated customers on the risks associated with getting a tattoo.
  • Organized workspace to maintain a safe and sanitary environment for clients.
  • Prepared records of client progress and services performed under care.
  • Provided clean, high-quality work at all times.
  • Performed touch-ups as needed to keep existing tattoos looking vibrant and sharp.
  • Displayed knowledge of various styles such as traditional, Japanese, tribal.
  • Ensured that machines were functioning properly before usage.
  • Identified health scenarios that required more skilled care or knowledge.
  • Covered tattoo areas with sterile dressings and provided instructions regarding new tattoo care.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Provided guidance on proper aftercare of tattoos to ensure optimal results.
  • Built relationships with customers through friendly interactions and professional demeanor.

Vintage Reseller

Buckmoon Vintage
Denver, CO
12.2021 - 01.2024
  • Created promotional materials such as brochures, flyers, catalogs.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained high feedback ratings from customers by responding quickly to questions and problems.
  • Answered store and merchandise questions and led customers to wanted items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Assessed competitive landscape to develop competitive pricing structure.
  • Analyzed market trends in order to anticipate changes in demand for various products or services.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Updated website content regularly with new product information.
  • Answered email inquiries about products and merchandise.
  • Followed up with customer inquiries promptly and maximized internet lead opportunities.
  • Communicated with current customers to increase overall satisfaction and improve product value.
  • Defined and set short- and long-term revenue objectives for each program delivered.
  • Identified new growth opportunities for program revenue plans.

Barista

Carbon and Habit
Denver, CO
12.2021 - 02.2023
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Input orders into point of sale system and handled customer payments.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Memorized official and off-menu coffee and tea preparations.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Operated cash registers to process customer payments.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Utilized POS system to receive and process customer payments.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Office Assistant/Receptionist

City Hall Ocean City MD
Ocean City, MD
01.2019 - 01.2020
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Delivered messages and ran errands.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Answered phone calls and welcomed visitors to office.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

Education

High School Diploma -

Horizon High School
Brighton, CO
05-2014

Some College (No Degree) - Architecture And Interior Design

Colorado State University
Fort Collins, CO

Skills

  • Great customer service
  • Always have a positive mindset going into any situation
  • Have strong communication skills
  • Very well rounded
  • Great at multitasking
  • Organized
  • Can diffuse situations and great at problem solving
  • Empathetic and nurturing
  • Work well under stress
  • Efficient
  • Connect with my customers

Timeline

Tattoo Artist

Love and Ink
01.2023 - Current

Vintage Reseller

Buckmoon Vintage
12.2021 - 01.2024

Barista

Carbon and Habit
12.2021 - 02.2023

Office Assistant/Receptionist

City Hall Ocean City MD
01.2019 - 01.2020

High School Diploma -

Horizon High School

Some College (No Degree) - Architecture And Interior Design

Colorado State University

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Kelsey Towns