Kelsey Twomey

• Processed payroll for over 500 employees using ADP Workforce Now, ensuring accuracy and compliance.
• Collaborated with HR to resolve employee inquiries regarding benefits and deductions, improving employee satisfaction.
• Maintained payroll information by calculating, collecting, and entering data.
• Verified timekeeping records and handled any discrepancies with employees.
• Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
• Maintained accurate records of employee hours, overtime, and leave balances for precise payroll calculations.
• Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.
• Provided excellent customer service to employees by addressing inquiries and resolving issues related to their paychecks.
• Collaborated with HR to resolve discrepancies and process updates related to employee benefits, deductions, and personal information changes.

Handle employee related inquiries.

Manage AskHR email and phone.

Process pay changes, schedule changes, and terminations in HRIS system (currently UKG).

Oversee Fingerprinting for employees that work in our DDS Funded homes.

Assist with other administrative tasks as assigned.

Work with HR Business Partners, Training Department, Benefits, Payroll Department and Recruiting to ensure smooth operation of HR Department.

Work with Talent Acquisition Specialists to approve New Hires and Transfers. Verify all background checks for these hires and transfers are run correctly and all required documents are included.

Process pay increases and terminations in our HRIS system (UKG).

Track company bonuses.