Kelsey Ungerer
Perris,CA
Summary
Dedicated and skilled bartender with over 10 years of experience in high-volume bars and restaurants. Adept at creating a welcoming and engaging atmosphere for customers, crafting a wide variety of cocktails and beverages, and providing excellent customer service. Known for strong multitasking abilities and attention to detail. Proven track record of increasing customer satisfaction and driving repeat business through personable service and knowledge of wines, spirits, and beers. Committed to maintaining a clean and organized work environment and adhering to all health and safety regulations.
Overview
15
15
years of professional experience
Work History
Personal Assistant
Confindential Client
03.2015 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for projects, events, and appointments, optimizing time to balance multiple responsibilities and ensure smooth daily operations.
- Met project deadlines without sacrificing quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion, promoting a positive and supportive atmosphere.
- Developed and maintained budget, tracked expenses, and managed financial records, ensuring cost-effective allocation of resources.
Office Coordinator
Bumper to Bumper Detail
02.2020 - 03.2023
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Provided comprehensive administrative support to ensure smooth office operations, including managing calendars, scheduling meetings, and organizing travel and schedule arrangements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
Bartender
Lake Alice
09.2011 - 02.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Bartender
Wild Wooly's
10.2009 - 03.2013
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Education
No Degree -
Riverside Community College
Riverside, Ca06.2008
High School Diploma -
Riverside Poly High School
Riverside, CA06.2005
Skills
- Time Management
- Strong Work Ethic
- Attention to Detail
- Dedicated Team Player
- Advanced multitasking abilities
- Highly reliable
- Outgoing Personality
- Customer service expertise
Timeline
Office Coordinator
Bumper to Bumper Detail
02.2020 - 03.2023
Personal Assistant
Confindential Client
03.2015 - Current
Bartender
Lake Alice
09.2011 - 02.2015
Bartender
Wild Wooly's
10.2009 - 03.2013
No Degree -
Riverside Community College
High School Diploma -
Riverside Poly High School
Similar Profiles
Adesh ViswanathAdesh Viswanath
Application Development Senior Analyst at Accenture Solutions Pvt Ltd (Client 1: DLL-Rabo Bank Client 2: Forvia)Application Development Senior Analyst at Accenture Solutions Pvt Ltd (Client 1: DLL-Rabo Bank Client 2: Forvia)
Mounica MangamMounica Mangam
QA Lead / Offshore POC at Meta (Client) QualiTestQA Lead / Offshore POC at Meta (Client) QualiTest
AASTHA JAINAASTHA JAIN
Technical Support Engineer at LTIMindtree (Client: Microsoft)Technical Support Engineer at LTIMindtree (Client: Microsoft)
Joshua HullJoshua Hull
Paramedic Field Training Officer at American Medical Response, AMRParamedic Field Training Officer at American Medical Response, AMR
Patrick HoseyPatrick Hosey
Material Handler at WayfairMaterial Handler at Wayfair