Kelsey Vandeford Nix
Monroe,GA
Summary
Organized professional with strong administrative skills and a focus on delivering results while prioritizing customer satisfaction. Successfully managed fast paced office operations and lead collaboration between multiple departments and locations with 13 years experience. Known for reliability, flexibility, focus and collaborative team leadership. Skilled in multitasking, problem solving, meeting targets, while maintaining a positive environment and supporting others.
Overview
14
14
years of professional experience
Work History
Americas Supply Planning Manager
Global Resources International
01.2023 - Current
- Full time, GRI acquired Stradis Healthcare in 2023
- Promoted from manufacturing site planner to demand planning manager, ultimately assuming role of supply planning manager overseeing all Americas manufacturing operations.
- Facilitated fast paced cross-departmental actions based on defined project scopes and timelines to ensure customer satisfaction.
- Presented project status updates to senior leadership, focusing on achievements and challenges faced throughout execution phases while working collaboratively to develop process improvement strategies and resolution for all open items.
- Developed and implemented training programs for planners across multiple locations to promote skill enhancement and adherence to best practice specific to the business.
- Enhanced client satisfaction by proactively resolving issues and aligning expectations with delivery across the supply chain and operations.
- Directed simultaneous project oversight, focusing on task prioritization to enhance overall project success, maximizing resources and reducing waste and overall cost without jeopardizing quality.
- Assessed customer plans to align with sales targets and operational goals.
Buyer/Planner
Stradis Healthcare
07.2012 - 12.2022
- Full time
- Review component demand required for custom procedure packs and place timely orders to suppliers.
- Work with suppliers and operations to ensure delivery dates meet customer demand.
- Negotiate favorable contracts and determined lowest possible cost, factoring in quality and reliability, by analyzing data.
- Collaborated with cross-functional teams to ensure alignment on project objectives and deliverables.
- Managed stakeholder communications, ensuring clarity on project status, risks, and opportunities for improvement.
Hostess
Bibas Italian Restaurant
09.2012 - 07.2017
- Part Time, Evenings
- Greeted and seated guests, ensuring prompt service and positive first impressions.
- Managed reservations and waitlists for optimal table turnover and guest satisfaction.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Worked collaboratively and supported in different areas based on the teams need.
- Monitored dining area to ensure cleanliness, safety, ambiance, and guest satisfaction at all times.
- Trained new host staff on customer service standards and operational procedures.
Education
CSCP Certification Of Completion - Supply Chain Management
APICS CSCP
08.2017
High School Diploma -
Dacula High School
Dacula, GA05.2010
Skills
- Data analysis and accuracy
- Cross-functional collaboration
- Relationship building
- Fast paced multitasking
- Stakeholder communication
- Process improvement
- Risk assessment
- Training development
- Supply chain management
- Demand forecasting
- Resource allocation
- Strategic planning
Timeline
Americas Supply Planning Manager
Global Resources International
01.2023 - Current
Hostess
Bibas Italian Restaurant
09.2012 - 07.2017
Buyer/Planner
Stradis Healthcare
07.2012 - 12.2022
High School Diploma -
Dacula High School
CSCP Certification Of Completion - Supply Chain Management
APICS CSCP