Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Viger-LaConte

Pensacola,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Registered Nurse

Vitas
10.2023 - Current
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.

Licensed Practical Nurse

Ascension
01.2022 - 10.2023
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
  • Developed and implemented individualized patient care plans.
  • Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Evaluated patient histories, complaints, and current symptoms.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.

Certified Ophthalmic Assistant

Retina Specialty Institute
08.2017 - 01.2022
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.

Certified Optometric Technician

Medical Center Clinic
04.2013 - 08.2017
  • Performed diagnostic testing accurately, contributing to early detection of ocular conditions such as glaucoma or macular degeneration.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Prepared and administered medications to patients as prescribed by optometrist.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Educated patients on proper contact lens care, reducing incidence of complications from improper use.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Assisted in fitting patients with appropriate eyewear, ensuring optimal comfort and visual acuity.

Optometric Technician

Coastal Family Eyecare
03.2009 - 04.2013
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.

Server

Hooters
05.2006 - 04.2013
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Processed orders and sent to kitchen employees for preparation.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

Bachelor of Science -

Pensacola State College
12.2024

Associate of Science -

Pensacola State College
Pensacola, FL
08.2023

Licensed Practical Nurse -

Pensacola State College
Pensacola, FL
12.2021

High School Diploma -

Escambia High School
Pensacola, FL
05.2007

Skills

  • Decision-Making
  • Infection control measures
  • Routine Examinations
  • Managing deadlines
  • EMR Systems
  • EMR / EHR
  • Case Management
  • Collecting vitals
  • Patient Monitoring
  • Hospice philosophy understanding
  • Compassionate and Caring
  • Pediatric Basic Trauma Life Support (PBTLS)

Certification

  • COA - Certified Ophthalmic Assistant
  • CPOT - Certified Paraoptometric Technician

Timeline

Registered Nurse

Vitas
10.2023 - Current

Licensed Practical Nurse

Ascension
01.2022 - 10.2023

Certified Ophthalmic Assistant

Retina Specialty Institute
08.2017 - 01.2022

Certified Optometric Technician

Medical Center Clinic
04.2013 - 08.2017

Optometric Technician

Coastal Family Eyecare
03.2009 - 04.2013

Server

Hooters
05.2006 - 04.2013

Bachelor of Science -

Pensacola State College

Associate of Science -

Pensacola State College

Licensed Practical Nurse -

Pensacola State College

High School Diploma -

Escambia High School

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Kelsey Viger-LaConte