Kelsey Wagoner
Madison,Indiana
Summary
Dynamic and dependable professional with extensive experience at Grote Manufacturing, excelling in quality assurance and machine operation. Proven ability to enhance productivity through effective teamwork and meticulous attention to detail. Recognized for training new staff and maintaining a clean, safe work environment, ensuring operational excellence and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Production Worker
Grote Manufacturing
Madison, IN
06.2024 - Current
- Operated machinery to assemble components efficiently and accurately.
- Conducted quality inspections to ensure adherence to production standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Maintained a clean and organized workspace, adhering to safety protocols consistently.
- Assisted in training new employees on operational procedures and equipment usage.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Maintained organized work area by cleaning and removing hazards.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Supported new staff, facilitating quicker adaptation to production environment.
Store Manager
Sally's Beauty Supply
Madison, IN
08.2020 - 06.2024
- Oversaw daily operations to ensure efficient store management and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service excellence.
- Implemented inventory control measures to optimize stock levels and reduce shrinkage.
- Developed promotional strategies to increase sales and enhance customer engagement.
- Conducted performance evaluations to guide team development and improve productivity.
- Managed scheduling and staffing to maintain optimal coverage during peak hours.
- Ensured compliance with health, safety, and regulatory standards within the store environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Server
Indiana Spike and Rail
Vernon, IN
08.2019 - 03.2020
- Operated machinery to assemble components efficiently and accurately.
- Conducted quality inspections to ensure adherence to production standards.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Maintained a clean and organized workspace, adhering to safety protocols consistently.
- Assisted in training new employees on operational procedures and equipment usage.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Maintained organized work area by cleaning and removing hazards.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Supported new staff, facilitating quicker adaptation to production environment.
Education
High School Diploma -
Edinburgh Community High School
Edinburgh, IN06.2008
Skills
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
- Materials handling
- Machine operation
- Quality assurance
- Equipment operation
- Excellent communication
- Fast learner
- Adaptable
- Dependable
- Excellent attention to detail
Timeline
Production Worker
Grote Manufacturing
06.2024 - Current
Store Manager
Sally's Beauty Supply
08.2020 - 06.2024
Server
Indiana Spike and Rail
08.2019 - 03.2020
High School Diploma -
Edinburgh Community High School