Kelsey Weddington
Tullahoma,TN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Mortgage Loan Originator position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Southern Tennessee Regional Health System
07.2021 - 09.2021
- Checked patients in and out for appointments and collected co-payments.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Photocopied insurance cards, documented details, and verified patient coverage for upcoming procedures or appointments.
- Scheduled and followed up on patient appointments, collected and processed patient payments, and maintained patient files.
- Checked patient insurance, demographic, and health history to keep information current.
Customer Service Cashier
Sweet Southern Bakery
11.2019 - 02.2020
- Working a cash register, while providing excellent customer service.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Assessed customer needs and upsold products and services to maximize sales.
- Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
- Counted money in drawers at the beginning and end of each shift.
Secretary Assistant
McBee&Ford Law Office
08.2017 - 11.2017
- Keeping all files and essential documents in order and organized.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintaining a clean and safe work environment as well.
- Aided senior leadership during executive decision-making, generating customer and performance data reports to recommend corrective actions and improvements.
- Gathered information to file appeals for disability denials and minimized inaccuracies by maintaining accurate records of approvals.
Pet Walker
Safari Pet Resort
02.2016 - 05.2016
- Walked up to 30 pets each day to provide exercise and allow bathroom breaks.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Supported animal health by keeping all areas clean, neat, and properly sanitized.
- Removed animal waste from kennels, runs, and exercise areas, placing it in trash receptacles or in-ground septic systems.
- Followed optimal schedules for animals as set by owners or supervisors.
Education
Associate of Science - Psychology
Ashworth University
Norcross, GA03.2025
20-hour Pre-Licensing Education - Mortgage Loan Origination
Mortgage Educators And Compliance
American Fork, UT07.2023
High School Diploma - General Studies
James Madison High School
Norcross, GA07.2015
Skills
- Microsoft Office (10 years)
- Cash register
- Excellent customer service
- Faxing
- Filing
- Typing skills/50wpm
- Strong problem solver
- Proficient in Athena & ECW
- HIPAA guidelines
- Medical office administration
- Reminder calls
Additional Information
NMLS# 2512619
Timeline
Medical Receptionist
Southern Tennessee Regional Health System
07.2021 - 09.2021
Customer Service Cashier
Sweet Southern Bakery
11.2019 - 02.2020
Secretary Assistant
McBee&Ford Law Office
08.2017 - 11.2017
Pet Walker
Safari Pet Resort
02.2016 - 05.2016
Associate of Science - Psychology
Ashworth University
20-hour Pre-Licensing Education - Mortgage Loan Origination
Mortgage Educators And Compliance
High School Diploma - General Studies
James Madison High School
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